DragonflyDownloads

Dragonfly Downloads and Designs

Limerick, Munster
1,286 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    FLASH SALE! on handmade embellished Newborn Baby Hats, 40% OFF, HURRY!
Welcome to Dragonfly Downloads and Designs where you will find an array of PDF files available for instant download. Specialising in vintage knitting and crochet patterns that are still in fashion today, but you'll also find other cute and interesting items to download instantly, such as cute kids Award Certificates and other useful downloadables. See my other cute crafted items too, hand made specially for you!

ALWAYS ADDING TO MY COLLECTION SO KEEP CHECKING IN FOR NEW ITEMS EVERYDAY!

My customers are very important to me and I would like you to be satisfied with your purchase so please send me a message if you feel I could do better!
It would be great to know that you were happy too so your feedback would be greatly appreciated if you could take the time to rate your experience.

SEND US A PHOTO OF YOUR FINISHED ITEM AND WIN BACK THE COST OF YOUR PURCHASE! We'll enter you in our daily draw to be in with a chance to win back the cost of your download...and we'll feature your finished item on our website so everyone can admire your handywork! www.starbabyknitwear.com

Announcement

Last updated on 17 Mar, 2021

FLASH SALE! on handmade embellished Newborn Baby Hats, 40% OFF, HURRY!
Welcome to Dragonfly Downloads and Designs where you will find an array of PDF files available for instant download. Specialising in vintage knitting and crochet patterns that are still in fashion today, but you'll also find other cute and interesting items to download instantly, such as cute kids Award Certificates and other useful downloadables. See my other cute crafted items too, hand made specially for you!

ALWAYS ADDING TO MY COLLECTION SO KEEP CHECKING IN FOR NEW ITEMS EVERYDAY!

My customers are very important to me and I would like you to be satisfied with your purchase so please send me a message if you feel I could do better!
It would be great to know that you were happy too so your feedback would be greatly appreciated if you could take the time to rate your experience.

SEND US A PHOTO OF YOUR FINISHED ITEM AND WIN BACK THE COST OF YOUR PURCHASE! We'll enter you in our daily draw to be in with a chance to win back the cost of your download...and we'll feature your finished item on our website so everyone can admire your handywork! www.starbabyknitwear.com

Items

1286 Sales
 
Dragonfly Downloads

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Dragonfly Downloads

Reviews

Average item review
5 out of 5 stars
(99)

Shop policies

Last updated on 17 May, 2020
Welcome to Dragonfly Downloads!

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
PDF's are not eligible for return or refund because of the digital nature of the file.
Of course I will endeavour to resolve any issues you might have with your purchase.

Handknits - Returns and exchange details
If you have a problem with your hand knit order, please let me know asap and I will try to resolve the issue to your satisfaction asap. Please contact me within 7 days of receiving your order to discuss, if for any reason you wish to return your item for a refund. Please note, shipping costs for returned items are the responsibility of the buyer. Items must be returned in the original packaging and in the condition in which you received it to allow for re-stock and re-sale as you can appreciate that a lot of time and effort went into making your item specially for you.

Apologies but I cannot accept responsibility for items which are ruined because of improper care of your hand knit item. Please refer to care/washing instruction received with your item.
Payment
We accept payment from all major credit cards, debit/bank cards, gift cards, Paypal, Apple Pay, Android Pay and more, via Etsy's new 'Etsy payments'. Your item(s) will be shipped or downloaded as soon as payment has been confirmed and your order cleared by Etsy.

NOTE: Sometimes there can be processing delays by Etsy while your order is being cleared and you will be informed by Etsy if this is the case. Please be patient with Dragonfly Downloads & Designs, as you will not be allowed to download your files or we will not be allowed to ship your knitted item purchase until Etsy has cleared your payment but please be assured that you will be kept fully informed and we will be working in the background to have your item ready to process as soon as it clears....or in the case of digital downloads, you will have access to your PDF file immediately, once your order has been cleared by Etsy.
Delivery
Downloads will be sent to you as a PDF file via e-mail shortly after payment has cleared. PDF files will be sent to the email address on file with Etsy. Please ensure this is a valid e-mail account. If for some reason you do not receive your download, please contact me.

Please note: Dragonfly Downloads offer our patterns as copies in PDF format for digital download ONLY and do not/cannot ship physical copies of our patterns in the post.

NOTE: Sometimes there can be processing delays by Etsy while your order is being cleared and you will be informed by Etsy if this is the case. Please be patient with Dragonfly Downloads & Designs, as you will not be allowed to download your files until Etsy has cleared your payment but please be assured that you will be kept fully informed you will have access to your PDF file immediately, once your order has been cleared by Etsy.
Additional policies and FAQs
PDF patterns are for personal use only and cannot be resold however, you are welcome to sell your finished knitted item.
Patterns are scanned copies from my vintage pattern archive.

Please be aware that colors and clarity can vary from monitor to monitor and printer to printer. It is recommended that you view from a computer screen rather than a smart phone or Tablet as these devices tend to alter the colors and may not give a true representation of the colors.
It is also recommended that you use high quality printer paper or stock card to ensure a quality printout.

All downloads are in PDF format so that they can be accessed on your computer or tablet device. You will need Adobe Reader installed on your computer to view your download, which is available for free at the Adobe website. When you open a PDF in Acrobat Reader, you can scale the document to be much larger than the actual size. A PDF will look cleaner and sharper no matter how much you scale the page.

Some of my vintage patterns are very old and delicate, therefore there may be some imperfections but none that will interfere with your knitting it.


Privacy Policy.
This Privacy Policy describes how and when coIllect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information sharing and disclosure.
Information about my customers is important to my business.
I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use
- Postal service providers. I sometimes engage certain trusted third parties to perform functions and provide services to my shop, such as the Irish Postal Service, An Post. I will share your personal information with them, but only to the extent necessary to perform a delivery service where necessary.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention.
I retain your personal information only for as long as necessary to provide you with my services. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period of 4 years.

Your Rights.
If you reside in certain territories, including the EU, you have rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Ruth Kelly, am the data controller of your personal information. If you have any questions or concerns, you may contact me via email at ruthkelly58 [!at] gmail.com