BetweenChaptersLab

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase a digital product from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy and Google. You can refer to the Etsy Privacy Policy to learn more about Etsy’s privacy practices.

Information I Collect

To fulfill your order, Etsy provides me with certain information that you authorized Etsy to share with me, such as your name, email address, payment information, and the details of the product you are ordering. In some cases, Etsy may also provide additional transaction-related information, such as a billing or postal address, depending on the order.

You may also choose to provide me with additional personal information if you contact me directly through Etsy Messages or by email.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfill your order, provide access to your digital files, respond to your questions, resolve disputes, or provide customer support;
- if necessary to comply with a legal obligation, court order, or in connection with a legal claim, such as retaining information about purchases if required by tax law;
- as necessary for the purposes of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as improving my services, keeping accurate business records, and complying with Etsy’s Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information only for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide my services and comply with my obligations under Etsy’s Seller Policy and Terms of Use.

Service providers. I may use trusted third-party services to support my shop, such as cloud storage and business tools. For example, I may use Google Drive to store order-related records, customer service information, or working files connected with running my shop. I share your personal information with these third parties only to the extent necessary to perform these services.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or government requests;
(b) enforce my agreements, terms, and policies;
(c) prevent, investigate, and address fraud, security, or technical issues; or
(d) protect the rights, property, and safety of my customers or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements.

I generally keep your data for up to 4 years, unless a longer retention period is required by law.

Transfers of Personal Information Outside the EU

Because I may use Etsy, Google Drive, and other service providers, your information may be stored or processed outside of your home country, including outside the EU. I rely on Etsy and those third-party providers to process personal information in accordance with their legal obligations and applicable safeguards.

Your Rights

If you reside in certain territories, including the EU, you may have a number of rights in relation to your personal information. These rights may include:

- the right to access the personal information I hold about you;
- the right to receive a copy of your personal information;
- the right to change, restrict, or delete your personal information;
- the right to object to my processing of your information based on my legitimate interests;
- the right to lodge a complaint with your local data protection authority.

If you would like to exercise any of these rights, please contact me using the contact information below.

How to Contact Me

For purposes of EU data protection law, I, Anna Chetverikova, operating the Etsy shop BetweenChapters.lab under the name Anna Verik, am the data controller of your personal information.

If you have any questions or concerns, you may contact me at betweenchapterslab@gmail.com