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FilzWerk

FilzWerk

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FilzWerk is taking a short break

Note from shop owner Kurze Pause / Über unseren onlineshop www.filzwerk.de sind wir aber weiterhin Tag und Nacht für Sie erreichbar.

Note from shop owner

Last updated on Jul 2, 2018

Kurze Pause / Über unseren onlineshop www.filzwerk.de sind wir aber weiterhin Tag und Nacht für Sie erreichbar.

Barbara und Michael Müller GbR

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Barbara und Michael Müller GbR

Contact shop owner

About FilzWerk

Sales 0
On Etsy since 2010

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FilzWerk - Shop

Shop members

  • Barbara Müller

    Owner, Maker, Designer

    Barbara Müller is a dressmaker on journey-level. Via diverse textile techniques such as spinning, weaving in 1989 she has come to be a feltmaker. Since 2004 she develops and manufactures under the label of FilzWerk her own design products.

  • Michael Müller

    Owner, Maker, Designer

    Michael Müller is a wood sculptor and master cabinet maker by training and responsible for the sectors wood, feltmaking, design, product development, computer visualization and internet activities

Shop policies

Last updated on October 24, 2012
Dear visitor to our FilzWerk shop, we wish you lots of fun while browsing through 'feltlings' full of brilliant colours.
You'll find textiles and accessoires designed for your homes as well as felt slippers - all handmade adhering to the stringent quality criteria of craftsmanship.
We are a small art and craft workshop in Germany and sell our felt products all over the world.

Accepted payment methods

Paypal Visa Mastercard Apple Pay

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Terms of payment
You can either pay via
1) PayPal or by
2) advance payment

As soon as the total amount of the invoice has be credited to our account we produce your order and forward it to you within the stipulated delay (usually 3-5 days).
Should you for any reason not be satisfied please contact us via filzwerk [!at] aol.com. We'll find a solution for your query!

Shipping

Terms of Shipment
We ship our products with DHL. In any case you'll get a tracking number so that you can follow your shipment.

Additional policies and FAQs

Damage in transit
If as a result of incorrect or careless transportation the delivery is damaged the forwarding company has to be informed in writing immediately upon receipt of the delivery.

Customs charges and import purchases taxes
In case a shipment into a non-European Union member state causes customs chares and/or import purchases taxes these are entirely at the expense of the ordering customer.

Reservation of proprietary rights
The delivered products remain our property until the payment is completed

Miscellaneous
Since our products are not mass produced minor deviations compared with the pictures and information in the catalogue are possible.
In order to process your order your order related data and your address are recorded.
If desired your data stored in our archives will be deleted
 
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

Seller details

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