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Caroline Hancox

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Caroline Hancox


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Shop policies

Last updated on November 3, 2011
Welcome and thanks for stopping by.

Any extra info please contact me, I'd love to hear from you.

All prints are lovingly made to order but the large prints take a little extra time to produce so please allow up to two weeks (UK) for these to be delivered (international delivery times may be longer depending on the country). Smaller prints usually ship within 2 days of receipt of payment.

If you need your item sooner then please let me know and I will work hard to try to arrange quicker delivery for you.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I hope that you will be really happy with your purchase as I try to be as descriptive as possible in my listings so please read them carefully. If you want any more info or are unsure about what any of the technicalities mean then please email me.

If you feel the item is not as described then please contact me within 7 working days of receiving the item and I will replace the item or offer a refund (shipping costs will not be refunded). Items must be returned in a re-sellable condition and customer is responsible for shipping on returns.
I accept Paypal but if you really don't want to use that then please email me and we can we can talk about another method.

Orders processed and shipped once payment has cleared.
I will ship parcels Monday - Friday by first class postage. (UK should take 2-3 days) International delivery time vary depending on country but I will always post first class.

Small prints will be posed flat in a plastic sleeve and then in a protective envelope. All other prints will be rolled, wrapped in tissue paper and posted in strong poster tubes.

Please note that buyers are responsible for any and all duties, taxes and customs charges that may be incurred.

I'm sorry but I am not responsible for lost or damaged items during shipping.