Announcement
In Ukraine there is the difficult times now, but our store working and we help Ukrainians to live and get victory. Thanks so much for your orders, help and your wishes. We garantee the agreed terms of delivery and high quality products to all the buyers.
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Reviews
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Christine on Apr 26, 2024
5 out of 5 starsThis arrived so quick! I absolutely loved my veil, thank you!
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Aisling on Apr 25, 2024
5 out of 5 starsAbsolutely stunning veil, I can't wait to wear it on my wedding day. The quality is excellent. Took exactly 2 months from ordering to delivery to Ireland but it was worth the wait and Marina had messaged me as soon as I ordered to check my wedding date. Responded to queries so quickly. Would absolutely recommend.
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Ann-Charlotte on Apr 25, 2024
4 out of 5 starsItem came quickly and quality is alright, however don't expect amazing material. Some of the pictures showed a different product. Respectively I would not actually wear it with a wedding dress, but it went well for my bachelorette party.
Marina responded on Apr 25, 2024
Thanks for your feedback. For us it is very important. Forgive that we did not please you fully. Thank you for the tip, we have now made a choice for clients and they can choose the style of bow they like best (flatter or fluffier). We also have very good quality tulle (it is light and flowing). You have chosen the smallest size and it is very difficult to evaluate the product fully. Thank you for the order and for the tip. We will become even better for our beloved customers.
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Stephanie on Apr 13, 2024
4 out of 5 starsThe sleeves are great and matches my ivory dress perfectly. They are extremely long - just as an FYI if you short or petite (I am 5’1) you will definitely require alterations on them. Theyre a bit overpowering with volume and length for anyone who is not tall, however it should be an easy alteration. Theyre great sleeves - a suggestion to the shop would to include a sleeve length size option for brides, and not O/S.
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Jessica on Apr 27, 2024
5 out of 5 starsI needed clip-on sleeves for my wedding dress and these are going to be perfect.
About SavchenkoDesign
In the small, but fascinating world of wedding and handmade accessories
Shop members
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Marina
Owner, Designer, Customer Service
Hi! My name is Marina and I am a designer and SEO of our store. It`s pleasure for me to make your image memorable at your special day. Each decoration is made personally and with love. Welcome for shopping
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Processing time and parcel tracking
Standard order processing is 1-3 business days, many items can be sent immediately. Some veils and other things takes more time, check all the information about delivery terms and shop policies before order placing. After shipping, you`ll receive the notification to e-mail with the tracking information, also it can be checked easy on your personal ETSY account.
USA and Canada orders we ship as consolidation parcels by UPS standard delivery, so factual tracking information will be able 4-7 days after notification that your order was sent, also it can be sent by UPS express if you`ll pay for the fast delivery.
To other countries we ship all by Ukrposhta delivery, except express parcels.
If you have any questions, please contact us freely.
Custom and personalized orders
If you want to change something to create your individual goods in accordance with your wishes... do not hesitate, let us know, we`ll be happy to help you. We can remake most of the items according to your personal preferences :) If you want to make a gift, please leave the delivery address and the required message.
Refund or order changing
If you have some problems with the goods or you want to return it for an objective reason, you must to contact us within 12 hours after order receiving.
If, during this time, you haven't informed us about the problem, we'll not refund you the money for the purchased products.
If we`ll agree return, you`ll lose some money for the delivery and the goods returning.
Sorry, but please, understand us, almost all the goods producing for each client as individual and it`s handmade.
Paying without PayPal account
https://www.youtube.com/watch?v=xNFABlx2PYQ
1) Click "Pay with PayPal" and you will be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with debit or credit card.
2) You will be prompted to enter your billing information and credit card details.
3) Enter your email address, PayPal will send you a receipt.
4) Click Continue to return to Etsy.
My wedding this weekend, can I get the goods before?
In most cases, items can be shipped immediately, but please, contact us and we can answer how quickly it will be delivered. Express shipments are sent from Ukraine by UPS or FedEx and takes 5-7 days.
Taxes
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers' responsibility. BUT, if you need we can provide all possible documents for the purchase and paid taxes on ETSY for the shipped goods.
I don`t find my country in the list
We ship our handmade jewelry around the world. If your country is not indicated during registration, please, send us a message with the delivery address and we apply maximum efforts to send jewelry to your country as fast as possible.