As soon as we receive the payment from your side, the work on your logo design project will commence.

The questionnaire will be emailed to your registered email within 24 business hours after your purchase.

The initial drafts will be provided within 4-5 business days after receiving and reviewing the answers and 1-2 business days for revisions (if any).

Unlimited! As many times as you want! We will keep revising the selected logo design until you are completely satisfied, as customer satisfaction is our motto.

We will ask for some additional information from you and will work on the designs again.

You will receive the final logo in these formats: cdr, eps, ai, pdf, png(transparent), and jpeg.

Custom illustration logos are the ones that require any handmade custom sketch of a character or pet or any image. You can drop us a message to get the quote.

Yes, We do offer a 100% Refund* if you are not satisfied with the initial designs.


*WE WILL NOT ISSUE ANY REFUND, ONCE YOU HAVE ASKED FOR REVISIONS ON ANY DESIGN OR SELECTED THE DESIGN.

*RUSH ORDERS & CUSTOM ILLUSTRATION ORDERS ARE NOT REFUNDABLE IN ANY CIRCUMSTANCES.



We try our best to be as clear as we can in our listings as to what you are getting and what it is we do.



If you have any questions. please feel free to send a conversation



We have 30 days to finalize the project together. If you become inactive without notice, after 30 days it will be considered abandoned and completed, no refund/work will be due.

*PayPal fees and Taxes (if any) will be deducted from the original amount paid.



Because we offer a service instead of a physical product, it is important that you understand what it is you are buying and what you will receive.



Before an order is placed, PLEASE do the following:


1. READ THE FULL DESCRIPTION of the listing you are purchasing

2. Review the Terms and Policies on this page

3. Check our shop announcements for current processing times.

It is so important for your own peace of mind that you are fully aware of what you are purchasing.

By making a purchase at our shop, you are stating that you understand the process, the service being offered and the timeline and you AGREE to the terms and policies of WeareCreatives.