It’s easy! Simply email our team via the contact us link on our Etsy shop (link below) and provide us with all the details regarding your custom order.

https://www.etsy.com/shop/TheMetalFoundry

We leave you very little to do!!! Just dust the sundial occasionally or use a damp cloth to wipe the dust off it.
Our sundials are polished to a fine shine, painted in a special RP9 outdoor quality paint and then coated in two coats of super protective lacquer. They are built to last, representing the strength of the love that they commemorate.

Text and numbers will always be centred unless we are advised otherwise. We will always place the text on the plaque or sundial in such a manner as to provide the best finished product.

The dimensions of any of our products will be in the product description.

You can either email us with the custom details of your desired plaque or add these details in the ‘Add your personalisation’ box provided.
You can also provide us with any instructions using the ‘Note to Seller’ box at checkout during your order.

Yes, this is possible. We can however only cast very simple line drawings for which we would require a black and white vector style image from you.
If you are unsure, please contact us and we will see how best to assist.

You must return or exchange your purchase within 90 days of purchase. However, as per our conditions of returning any item, the buyer is responsible for return postage costs and for loss in value (as agreed upon with the seller) if an item isn’t returned in its original condition.
Please note, if you purchase a completely bespoke item, you are encouraged to contact us beforehand.

You must return or exchange your purchase within 90 days of purchase. However, as per our conditions of returning any item, the buyer is responsible for return postage costs and for loss in value (as agreed upon with seller) if an item isn’t returned in its original condition.
Please note, if you purchase a completely bespoke item, you are encouraged to contact us beforehand.

Both the 6.25” and 10” sundials come with a small mounting bracket that works as a display stand for your sundial. If you wish to order the sundial and the large outdoor stand, please select the ‘+outdoor stand’ option from the drop-down menu. Alternatively, you can purchase the large pedestal stand later from here;

https://www.etsy.com/listing/634991725

We offer a standard text sundial and a custom sundial. Ensure that you are on the custom sundial listing on which you get instructions on how to provide your custom details. First, select your stand option, then your preferred sundial size and material, and then add your personalisation based on the instructions provided. Please be sure to separate each block of text for each curve or line by using a double forward slash ‘//’.