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5.0
(21)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Janine on 04 Mar, 2026
4 out of 5 starsThis item is really cool looking. Unfortunately, it came to me broken twice. The second time it was shipped out, they tried so much harder to make it so it wouldn’t break in transit. Suggestion for the company is to make it so you can adhere the key to her hand by inserting it into a hole. If not, it’s just going to continuously break through shipping. This company was absolutely amazing and got back to me pretty much the same day when I told him that it was broken. They truly tried their best. Thank you for the great support.
CrossCustom responded on 04 Mar, 2026
Thank you so much for your review and for your kind words about our support. We are sincerely sorry that your book nook arrived broken despite our packaging efforts. We truly appreciate your excellent advice! Moving forward, all future book nooks of this design will ship with the key unattached to prevent any breakage during transit. We have sent you a private message to make this right. Thank you again for your patience and feedback!
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Chris on 22 Mar, 2026
5 out of 5 starsExcellent item and excellent craftsmanship
CrossCustom responded on 23 Mar, 2026
Thank you so much for the kind words! We are so happy you liked it!
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Maraiha on 19 Mar, 2026
5 out of 5 starsThis is such a well crafted, unique piece. I really love her, the detail and her expression are superb. I will definitely be ordering more creatures to adorn my walls and bookshelves. This would also make a unique and thoughtful gift.
CrossCustom responded on 19 Mar, 2026
Thank you so much for the kind words! We are so happy you liked it. We’d be delighted to make something else for you soon!
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Paul on 17 Mar, 2026
5 out of 5 starsNice item, High quality, Cool design, Great price, Fast shipping, Well packaged, Thanks!
CrossCustom responded on 19 Mar, 2026
Thank you so much for the kind words! We are so happy you liked it. We’d be delighted to make something else for you soon!
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Matthew on 11 Mar, 2026
5 out of 5 starsGreat seller, fast shipping, would recommend!
CrossCustom responded on 12 Mar, 2026
Thank you so much for your review!! We are so happy you liked it!
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Mandy on 05 Mar, 2026
5 out of 5 starsAbsolutely love these. This shop has great customer service and are very friendly. Recommended them to all my friends.
CrossCustom responded on 12 Mar, 2026
Thank you so much for your review!! We are so happy you liked it!
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Mandy on 05 Mar, 2026
5 out of 5 starsExcellent quality and very easy to paint. Fast shipping and arrived packaged very well.
CrossCustom responded on 12 Mar, 2026
Thank you so much for your review!! We are so happy you liked it!
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Mandy on 05 Mar, 2026
5 out of 5 starsA+ quality and very fast shipping. Great customer service and they’re always responding same day! Love this shop and love these animal figurines. They’re excellent for children to paint and enjoy.
CrossCustom responded on 12 Mar, 2026
Thank you so much for your review!! We are so happy you liked it!
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Mandy on 05 Mar, 2026
5 out of 5 starsAbsolutely love these. I am a repeat customer and love these and so do my students. Highly recommend. Excellent quality and very fast shipping.
CrossCustom responded on 12 Mar, 2026
Thank you so much for your review!! We are so happy you liked it!
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Mandy on 05 Mar, 2026
5 out of 5 starsExcellent quality. I buy these for my students and they absolutely love them as prizes. Highly recommend for children paint kits
CrossCustom responded on 12 Mar, 2026
Thank you so much for your review!! We are so happy you liked it!
About CrossCustomStudio
Sales
57
On Etsy since 2025
Shop members
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CrossCustomStudio
Owner
Shop policies
Last updated on
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.