FWAquaticsandReptile

High Quality Reptile & Aquarium Accessories

| 18,263 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth dispatch

Has a history of dispatching on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Thank you for supporting my small business!

Announcement

Last updated on 11 Aug, 2023

Thank you for supporting my small business!

18263 Sales

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Luisa Russo

Contact shop owner

Luisa Russo

Reviews

Average item review
5 out of 5 stars
(5093)
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About FWAquaticsandReptile

Sales 18,263
On Etsy since 2017

Luisa Russo -Owner

Shop members

  • Luisa Russo

    Owner

Shop policies

Last updated on 28 Jul, 2020

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on 11 May, 2022

Frequently asked questions

Custom and personalized orders

No refunds or returns on custom orders.

Bath Towels, Sleepwear, Hammocks and face masks

No returns on bath towels, sleepwear, hammocks or face masks due to hygiene issues. Reptiles can be carriers of deadly viruses without showing signs of the virus. It is for this reason that items that can come in contact with the animals “intimate” areas are not returnable or exchanged. I would not want to be responsible for passing along any items to any of my customers that would put their precious pet in danger. Face masks are not returnable or refundable due to hygiene issues. I will not resell any mask once it has left this shop no exchanges or refunds allowed. Thank you for understanding. If you have any specific questions about my return policy please message me. If the item is damaged a replacement or refund will be issued.

Returns due to incorrect shipping address being provided at time of sale

If an order is returned to us due to incorrect shipping address being provided at the time of sale we will charge shipping to resend or we will subtract the shipping cost if you prefer a refund on the item. If you have any questions, please message us.

LIVE PLANT return / refund Policy

If your plant should arrive damaged, we require that you notify us WITHIN 24 HOURS of the plant being delivered. Please provide photos of the damage to the plant as well as the box. We will assess the damage and if necessary send a replacement or issue a refund.