Announcement
POST COVID - THINGS ARE BEGINNING ONLY NOW TO RETURN TO NORMAL. COSTS ARE STILL ASTRONOMICAL AND THE VARIOUS AGENCIES/CUSTOMS/BORDER FORCES ARE STILL UP TO THEIR EYES IN IT SO:
PLEASE BE PATIENT.
EXPERIENCE HAS SHOWN US THAT THE ITEM WILL GET THERE. NONE THE LESS, THE WHIMS OF UK, USA AND OTHER BORDER/CUSTOMS SERVICES CAN BE PROBLEMATIC. I WOULD SUGGEST CONTACTING ME FIRST BEFORE ORDERING TO AVOID DISAPPOINTMENT PARTICULARLY FOR TIME DEPENDANT GIFTS OVER THE HOLIDAY PERIOD.
I HAVE ALSO NOTED THAT THERE ARE A LOT OF PEOPLE GOING THEIR OWN WAY RIGHT NOW - ADDRESSES ARE CHANGING. PLEASE BE AWARE I CANNOT CHANGE THE ADDRESS OF AN ITEM AND WHERE ITS GOING ONCE ITS BEEN SHIPPED.
NEXT - IF YOU ARE UNHAPPY WITH YOUR ITEM - I WILL DO MY UTMOST TO MAKE IT RIGHT. TYPICALLY I DO NOT ACCEPT RETURNS BECAUSE EACH ITEM IS MADE TO ORDER. IN 850 OR SO SALES I HAVE HAD ONE <!> BREAKAGE IN THE POST- WHICH WAS PROMPTLY FIXED. OTHER THAN THAT - TALK TO ME IF YOU ARE UNHAPPY AND I'LL SORT IT OUT FOR YOU.
LASTLY - WHERE POSSIBLE I WILL FACILITATE FREE SHIPPING WITHIN THE UNITED KINGDOM.
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Reviews
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Frankie on 27 Mar, 2024
5 out of 5 starsThe pin arrived quickly and is of an exceptional standard. Would recommend and use this seller again
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Thomas on 13 Nov, 2023
5 out of 5 starsGreat buckle with a beautiful motif, wonderfully and solidly made of high-quality bronze. I'm excited.
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Kristina on 23 Apr, 2024
5 out of 5 starsIt’s stupid that you have to write a review, but this is a good product.
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Phil on 19 Apr, 2024
5 out of 5 starsI'm a repeat customer as the service and products are fantastic. This buckle is a present for a mate and I know he'll love it. Thank again.
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Phil on 19 Apr, 2024
5 out of 5 starsI'm a repeat customer as the service and products are fantastic. This buckle is a present for a mate and I know he'll love it. Thank again.
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About GraiMatter
I wanted to produce Quality Bronze casting that people could afford.
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Frequently asked questions
COVID-19 CRISIS
DURING THE COVID-19 CRISIS, BOTH NATIONAL AND INTERNATIONAL CUSTOMERS WILL FACE DELAYS, AND POTENTIAL PROBLEMS IN DELIVERY. WHILST I SEEK TO ADDRESS POTENTIAL RISKS THROUGH USING REPUTABLE POSTAL SERVICES, I CANNOT ADDRESS THE CONCERNS INDIVIDUAL POSTAL EMPLOYEES/COURIERS ET AL MAY HAVE IN DELIVERING THE ITEM. I CAN ONLY APOLOGISE FOR ANY DELAYS AND ASK FOR PATIENCE IN THIS DIFFICULT TIME.
I AM EXPECTING AT LEAST A 4 WEEK DELAY FROM 23/03/2020. I WOULD SUGGEST CONTACTING ME FIRST BEFORE ORDERING TO AVOID DISAPPOINTMENT PARTICUALRLY FOR TIME DEPENDANT GIFTS.
Sizing details
You are strongly advised to read the description of the item, to be sure that it is the right size and fit as exchanges will not be accepted.