OliviaLeoneJewelry

Olivia Leone Jewelry 30-Day No-Risk Return Policy:

If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been altered, damaged, customized, or engraved for a refund, credit or exchange. Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Control Inspection Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than my team here at Olivia Leone Jewelry cannot be returned. Items that have been personalized cannot be returned. Returns must be unworn and in the state that you received them.

The following terms apply:
• Exchanges and Refunds will be accepted within 30 days of your original receipt of the order.
• The products must be returned in the original and/or new condition. Products that are altered or damaged (scratches, wreckage, etc.) do not qualify.
• Shipping charges will not be refunded unless products are defective or there is a shipping error.
• Shipping costs for the item will not be refunded - this includes international shipping or any customs fees paid.
• For international returns, return shipping and insurance are the responsibility of the customer.

Care and Shipping.
Because the safe return of your package is as important to me as it is to you, please insure your package for the full value listed on the invoice. Ship your package via USPS REGISTERED MAIL and request a return receipt, which will assure you that your package has arrived at my office location.

Returns may take up to one week for processing, once we receive the package. For any further questions regarding the Return Policy, please contact me by sending me a message and I shall certainly get back to you promptly.

Thank you!
Regards,
Olivia Leone