OliviaLeoneJewelry

Pending availability, we are happy to accommodate rush orders for domestic and international customers. Kindly upgrade to FedEx Standard Overnight or 2-Day Express at checkout, for an additional shipping fee.

If you need to meet a certain deadline or need expedited shipping, I may be able to accommodate your request. Please contact us before you place your order to ensure that we can accommodate your deadline.

Free Standard Shipping - USPS First Class 3-5 Business Days Delivery
USPS First Class Shipping - Signature Confirmation
FedEx 2-Day Delivery
FedEx Standard Overnight Shipping

An adult signature will be required at the time of delivery for purchases of $200 and above.

High-value packages ship with full insurance and tracking.

International Shipping
Standard - FedEx Shipping - 3-5 Business Day Delivery

Important note for international buyers:
You may be required to pay VAT/Import and Clearance fees before your package is delivered. We are not responsible for any such fees.

Please contact us immediately if you believe that your package was lost in transit.

For domestic orders: if your order is marked as 'delivered' and you have not received your package, we can remake your order with payment of a replacement fee.

Please note that some packages may require signature confirmation, so please contact your postal service to ensure that they are not holding the package.

For international orders: we are required 45 days to file insurance claims for international orders due to customs checks.

Insurance claims are time-sensitive. Any claims must be made within 90 days of the original shipment date.

✼ BUY WITH CONFIDENCE ✼
✦ Better Business Bureau (BBB) rating of A+
✦ Verified Gemstones - tested by our in-house experts
✦ Conflict-Free Diamonds
✦ Fair Trade Gemstones
✦ Certificate of Authenticity with every order
✦ $1.00 cash-back refund on every posted review (pending verification from our team)
✦ Natural Diamonds & Gemstones - not synthetic nor simulated. We do provide a collection of lab-created diamond jewelry (stated in respective product listings)

Sterling silver jewelry rhodium plating involves submerging sterling silver jewelry in a heated bath of rhodium-based plating solution and running an electric current through the bath using the recipient as a cathode or negative electrode. This process causes rhodium from the solution to permanently bond to the surface of sterling silver jewelry as a means of creating a highly durable, tarnish-resistant surface. It is important to be aware that rhodium plating will not last forever. Carefully looked after rhodium-plated sterling silver jewelry will keep its fantastic, highly reflective white finish and you can enjoy its beauty for years.

If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been altered, damaged, customized or engraved for a refund, credit or exchange. Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Control Inspection Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than my team here at Olivia Leone Jewelry cannot be returned. Items that have been personalized cannot be returned. Returns must be unworn and in the state that you received them. Certain terms apply.

For further questions and clarification on terms, please kindly send us a message. Thank you!