📦DISPATCH time 1-3 business days.
🚚USA: 5-9 business days,
🚚UK/EU: 4-10 business days.
🚚Canada 7-10 business days.
🚚All Europe 5-10 business days.

You can change the shipping address after purchase if your order has not been shipped. Please, convo us with the correct address as soon as possible.

If your package was returned to us as unclaimed we'll contact you for further information on delivery or canceling an order.
Redelivery will cost 10€. The delivery cost is not refundable.

The package is considered as lost if it doesn't come within 7-8 weeks from the posting date and tracking does not work.
We will fill in the claim about the loss on our own.

Please contact me via hello@menuothebrand.com

Silk is a delicate material, and we are hoping for your gentle care. Although we would prefer you to wash your Kimono by hand, we know you are busy, so you can wash it on a gentle cycle of 30 degrees in the washing machine. But no tumble dry, you are not that busy! Iron on low heat and your kimono will look like new for a long long time. Obviously, wash dark colors separately.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition - it must be in all tags and unused - we can't accept it. If we do not accept the package, the buyer will have to pay for the shipping.

All our Kimonos are wrapped in silk paper and beautiful boxes. If you need a Kimono as a gift, please add a gift wrapping option to your cart. You will still get the same silk paper and branded box, but we will do a double-boxing (so an inner box would come in a giftable condition FOR SURE). Otherwise, the package will come in a compostable mailer. We don't use any plastic in our packaging.