All items are made-to-order and shipped as soon as possible. If you ordered more than one item, it may be shipped separately and you may receive more than one package/tracking. Please allow 1-2 business days from the time an item is shipped for movement to show on your tracking number.

Please allow time for Etsy to confirm payment with your financial institution. Within 15-30 minutes of confirmation, you'll automatically receive an email from Etsy with a download link.

You can also access your download by clicking on the "Purchases and Reviews" tab:
- If payment is still processing, the Download Files button will be grey.
- If you don't see a download button, click the tiny grey arrow to the right of the order. This brings you to the Downloads page.
- The Etsy app does NOT support downloads. Downloading is available via mobile or web BROWSER.
- To ensure successful downloads, you may need to disable ad-blockers and/or adjust your settings to allow downloads from Etsy.

Please note that Canva rarely expires template links, and creators are not notified when this occurs. If your template link has expired, please reach out to us and we will resolve this promptly.

With every purchase of our digital templates, you'll receive our complimentary Handy Dandy Print Guide. This guide is packed with useful instructions for exporting through Canva.

If you require further assistance tailored to your specific device, please refer to this Canva help link: https://www.canva.com/help/download-or-purchase/

We greatly appreciate your support for our small business!

Orders are immediately sent to production (physical) or to you (digital). As such, cancellations are not possible.

Please keep in mind that slight variations in colors and cropping may occur due to the printing process and individual device settings.

As our products range from digital downloads to made-to-order physical items, we regret to inform you that all sales are final, and not eligible for exchanges or returns.

Nevertheless, if you encounter any defects, errors, or shipping-related damage, kindly inform us, and we'll make every effort to address and resolve these issues promptly to ensure your satisfaction.

There is no limit to the size our art and templates can be printed. However, the largest recommended print size for best quality is 24”x36”.

Our digital art is not to be used for reproduction or resale in any commercial capacity without our permission. Alterations to our artwork are also prohibited from use for any purpose including commercial reproduction or resale purposes.

We are currently not accepting commissions for custom work. But if you are interested in licensing our artwork, you can inquire at: https://forms.gle/zJSLLr4utQjABqbz5

©GraphicGardenPrintCo.

Please, check your spam/junk/promotions/social folders.

- If it’s not in your spam/junk/promotions/social folders, adding transaction@etsy.com to your address book (safe list) can help you locate these emails in the future. Kindly, reach out to us with your order confirmation and we will manually send your files.

- If you paid via APPLE PAY and chose the "Hide My Email" option, you will not receive the emails from Etsy. Instead, your emails were sent to the randomly generated email address. Kindly, reach out to us and we will manually send your files.