A. We accept most major credit cards, PayPal, and Apple Pay.

A. We use a Co2 laser technology to engrave all of our products in-house.

A. We aim to produce your order within one day. Then, depending on your location, you can expect to receive it within 2-3 days if you're in the U.K or 3-5 days for International orders.

A. Do you have something special in mind? Of course we can accommodate! Our team is capable of creating custom orders for you. To ensure the best quality and accuracy, artwork submitted should be in vectorized format with all fonts outlined. If you don't have this format, high resolution black and white artwork sized to the imprint area listed on the item page description will also suffice. Let us help you bring your unique vision to life!

A. Yes, we offer discounts for bulk orders.

A. Yes, we use natural wood for all of our products, and all wood is sustainably sourced.

A. We want you to be absolutely delighted with your purchase! If you receive an item that has been damaged or has a flaw, we kindly ask that you contact us within 24 hours of delivery. Regrettably, we cannot accept returns for personalized and custom-made-to-order items because they have been customized according to your requirements. We strive to craft your orders with the utmost care, however, mistakes may occur. If your order has been incorrectly decorated or there is any other issue, please don't hesitate to contact us – we will make it right!

A. 1. Start by selecting your desired style & quantity, then add the item to your cart.

2. Once you are ready to checkout, there will be a “NOTES” section where you can type in the name(s) of what you would like engraved. If you have additional text, include it here as well. For multiple names, make sure to list ONE NAME per line.

3. Complete the checkout process and don't forget to include your personalization in the “NOTES” section. Failing to do so may cause delays in your order and possibly miss your event!