THE RIGHT OF WIDTHWRAWAL
The consumer has rights to withdraw from the agreement between the Seller, subject to 8 of Terms and Conditions within 14 days without explanation.
The period of the withdrawal shall expire on the 14th day from:
the day in which the Consumer came into possession of the goods or in which the person indicated by the Consumer, excluding the carrier came into possession of that goods,
the day in which the Consumer came into possession of the last of the ordered goods or in which the person indicated by the Consumer, excluding the carrier came into possession of the last of ordered goods, which were delivered separately.
In order to the Consumer using their rights to withdraw, the Consumer needs to inform the Seller, using the information given in § 2 of Terms and Conditions, about their decision of withdrawal by a declaration (for example a letter send by mail or the information send via email).
In order to keep the deadline of withdrawal, Consumer needs to send an information on the right to withdraw before the deadline.
EFFECTS OF WIDTHWRAWAL
In case of withdrawal the Sheller returns all received payments to the Shopper, immediately, or during the 14 days from the day of withdrawal by the Consumer.
The Seller is going to realize the refund using the same method of payment, which was used by the Consumer, unless the Consumer agrees on a different method without footing the bill connected with the refund.
The Seller can postpone the refund until receiving the product or the evidence of its sending, depending on which happens earlier.
The Seller asks for returning all of the products to the address: Belgradzka 71, 80-288 Gdańsk, Poland, immediately, or during the 14 days from the day in which the Consumer informed the Seller about the withdrawal. he Consumer meets the deadline if they send back the product within 14 days.
The Consumer has to cover all the costs of delivery
The Consumer takes the responsibility for decreasing the value of the product due to its usage in different ways than necessary to detect the features of the product.
In case of paying with a charge card, the refund is going to be transferred on the same bank account signed to the card.
The shop does not accept ”e-delivery” or any package send from a parcel locker. The package should be sent via Polish post or courier, with antecedent information.
The way of packaging and delivery of returning goods should be proper for the features of the product. The product should be clean, properly wrapped and saved (it is the best to use original packaging)
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal is not entitled to the Customer, according to the agreement:
in which the product ordered by the Consumer is customized to the individual needs introduced by the Consumer
in which the ordered product can be easily broken or has close expiration date.
in which the ordered product is sealed and after its opening cannot be returned from sanitary reasons
in which the ordered products, after their delivery, belong inseparably together
in which the ordered products include any audio or visual recordings or software, which is delivered in a sealed packaging and if the seal was broken after the delivery
about the delivery of newspapers to magazines, with the exception of subscription
in which the price of the product depends on market fluctuations, which cannot be controlled by the entrepreneur
about the delivery of digital data, which are saved on a physical medium, if the production of ordered goods has started before the deadline fo withdrawal and after informing the Customer about the loss of the right of withdrawal