If your items didn't arrive within 65 days, contact me and I will log an investigation through Ukraine Post Service. If the package is officially recognized lost, 100% refund is guaranteed.

Dear customers
I am trying to send your parcels ASAP.

For express delivery via UPS, I'd like to note that due to the current unavailability of flights in Ukraine, a specialized firm is responsible for transporting your parcels to Poland. From there, the parcels will be sent via UPS, resulting in a usual delivery time of 7-9 working days (1-1.5 weeks).

Unfortunately, I am unable to configure the necessary settings to display these timelines on Etsy. As a result, the estimated delivery times for standard and express shipping appear the same

Dear Customers,
I am diligently working to dispatch your parcels as swiftly as possible. For deliveries to Europe and other countries, I am utilizing the Ukrainian delivery service, Ukrposhta. Please anticipate a delivery time of 10-20 working days (2-4 weeks).

For express delivery, I have partnered with UPS. It's important to note that due to the current unavailability of flights in Ukraine, a specialized firm is responsible for transporting your parcels to Poland. From there, your parcels will be forwarded via UPS, delivery time of 7-9 working days (1-1.5 weeks).

Additionally, I am in the process of testing alternative delivery services, such as Nova Poshta, to further enhance the efficiency of your shopping experience

Dear Customers
I am striving to dispatch your orders as promptly as possible. For deliveries to Germany, only express delivery is available due to German packaging regulations (lucid).

Your parcels will be sent using the UPS service. It's important to note that because of the current unavailability of flights in Ukraine, a specialized company is responsible for transporting your parcels to Poland. From there, the parcels will be sent via UPS, resulting in the usual delivery time of 7-10 working days (1-2 weeks) before you can expect to receive your order.

Thank you for your understanding and patience.