For best results, burn the candle 2-3 hours per use - cut the wick to 1/8 inch before each time you light your candle. Always remove the charred part because the flame could die. The life of the candle is over when there is 1/2 inch of wax at the bottom of the jar.

-Never leave a candle lit unattended
-Protect the surface where you burn the candle with a heat-resistant support
-Burning candles out of reach of children and animals
-Never light candles near flammable objects
-Wait for the container to cool down after turning off the candle before handling it.

If your candle is producing black soot. Simply blow the flame and let the wax settle. Trim the wick with scisors ( nail clipper also work great ). Your problem should be solved!

For deliveries from Quebec and Ontario, I use Purolator. A signature is sometimes required on delivery. To avoid having to go to the nearest Purolator office, please make sure you give an address where someone will be present. You can also contact them to set a time for a second delivery free of charge.

For shipments to other provinces: Alberta, British Columbia, Prince Edward Island, Manitoba, New Brunswick, Nova Scotia, Saskatchewan and Newfoundland and Labrador, as well as the Northwest Territories, Nunavut and Yukon, I use Canada Post. In your cart, please select CANADA (outside QC - ON) option or your order may be cancelled. For remote areas, additional charges may apply.

shipping with Purolator: You have a period of 5 days after purolator's notice is delivered to pick it up or call them to agree on the perfect time to make the delivery again for free. If the package is not picked up in time, it is returned to APF. You will have to assume the return to the sender costs of $ 10, as well as additional costs for the return of the order. If you do not wish to receive your order again, it will be partially refunded with the deduction of the costs of returns and shipping costs paid during the order for a total of $ 20.

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Lorsque cela se produit, veuillez contacter votre bureau de poste local. Nous ne pouvons pas remplacer les articles marqués comme livrés car ces colis sont généralement volés et sont hors de notre contrôle. Veuillez disposer d’un emplacement sécurisé pour la livraison des colis.

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