We currently do not do custom orders.

Gift wrapping is offered at an additional cost of £4.

All listings have sizing details, but if you have a question please Message us.

We class earrings and necklaces under intimate items, due to hygiene reasons.

Once an item has been dispatched we can only hope that it reaches its destination in accordance with the delivery companies timeframes. However due to COVID there may be some delays.
We ask that if an item does not reach you in time that you first reach out to your local post office before contacting us. Once that avenue has been exhausted, you may then contact us and we will try our best to help you.

A tracking number is generated with Royal Mail for international shipping however you cannot get information on your package through Royal Mail as it is standard shipping so we advise you that if you require a tracking number traceable through Royal Mail then choose our express shipping method at checkout which is at an additional charge.

If there is any doubt about a product, do not hesitate to contact us with your inquiry/inquiries, we are always happy to help.

When a buyer selects the international standard shipping option they do receive a tracking number however Royal Mail does not give information as it is not a tracked service so we advise our customers to upgrade to international tracking and signed so if there are any issues or delays with receiving an item we will be better able to provide you with an answer as international tracking costs significantly more than standard shipping.

We no longer ship to Germany.