ChoraStore

CHORA STORE — Privacy Policy

Find Your Chora. Jewelry with Soul.

⸻

1. Introduction

Welcome to Chora Store, where every piece is designed with intention and crafted with care.
This Privacy Policy explains how and when we collect, use, and share information when you purchase from our shop, contact us, or otherwise use our services through Etsy.com and its related sites.

This policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can learn more about Etsy’s privacy practices in the Etsy Privacy Policy.

⸻

2. Information We Collect

To fulfill your order, you must provide certain personal information (which you authorize Etsy to provide to us), such as:
• Your name
• Email address
• Postal address
• Payment information
• Order details

You may also choose to provide us with additional information (for example, for a custom mala necklace or personalized gemstone combination).

⸻

3. Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:
• To fulfill your order, provide customer support, and deliver your jewelry safely and on time.
• To comply with legal obligations, such as tax and accounting requirements.
• To communicate with you, if you have given explicit consent to receive updates, newsletters, or product launches.
• To improve our services and collections, guided by your feedback and preferences, always within the scope of legitimate interest.
• To comply with Etsy’s Seller Policy and Terms of Use.

⸻

4. Information Sharing and Disclosure

We respect the trust you place in us. We share your personal information only when necessary and under the following circumstances:
• Etsy: To process your order and comply with Etsy’s Seller Policy and Terms of Use.
• Service Providers: We use trusted partners (such as DHL, UPS, and PTT) for delivery and may share your shipping details solely to complete your order.
• Business Transfers: If Chora Store were to be merged or transferred, information may be disclosed as part of that transaction, as permitted by law.
• Legal Compliance: We may retain or disclose information if required to respond to legal processes, prevent fraud, or protect our rights and those of our customers.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

⸻

5. Data Retention

We keep your personal information only as long as necessary:
• To fulfill your orders and provide our services.
• To comply with tax, legal, and regulatory obligations.

We generally retain order-related data for 4 years after the transaction, unless a longer period is required by law.

⸻

6. Transfers of Personal Information Outside the EU

Our shop operates through Etsy, which may process data through servers located in the United States and other jurisdictions.
We also use Google Cloud for secure storage of limited business data.
When data is transferred outside the European Union, it is done under recognized legal safeguards such as Standard Contractual Clauses (SCCs) or other lawful bases ensuring adequate protection of your information.

⸻

7. Your Rights

If you reside in the European Union or other regions with similar data protection laws, you have the following rights:
• Access: Request a copy of the personal data we hold about you.
• Correction / Deletion: Ask us to correct or delete your information, except when legally required to retain it.
• Restriction / Objection: Limit how we use your data or object to certain uses (e.g., marketing messages).
• Withdraw Consent: You may withdraw consent for marketing communications at any time.
• Complaint: You may raise a concern with your local Data Protection Authority if you believe your rights are violated.

⸻

8. Marketing Messages

We only send newsletters or promotional content if you have given explicit consent—for example, by subscribing through our website or opting in on Etsy.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.
We never send unsolicited messages via Etsy Convos.

⸻

9. Contact Us

For the purposes of EU data protection law,
Chora Store is the Data Controller of your personal information.

If you have any questions, requests, or concerns regarding this policy, you can contact us at:

Email: choraaccesories@gmail.com
Business Name: Chora Store
Registered in: Turkey
Mailing Address: Fatih, İstanbul

⸻

10. Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.
The updated version will always be visible in our Etsy shop policies and on our website: chorestore.com

⸻

✨ At Chora, we believe that every purchase is more than a transaction — it’s a connection. Protecting your privacy is part of honoring that connection.