CosmicReikiElements

Privacy Policy for Amy Nguyen, Cosmic Reiki Elements
Effective Date: December 7, 2025

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services. This policy also applies to my use of third-party platforms, such as Mailchimp, for managing communications and marketing.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. Please refer to the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorize Etsy to provide to me), such as:

- Name
- Email address
- Postal address
- Payment information (processed securely by Etsy)
- Order details

You may also choose to provide me with additional personal information (for example, for a custom order) if you contact me directly.

If you sign up for my newsletter or marketing communications, your email address and name may be collected and stored via Mailchimp, a third-party service provider.

2. Legal Bases for Collecting, Using, and Sharing Personal Information
I rely on several legal bases to collect, use, and share your information, including:

- To provide my services: Fulfilling your order, settling disputes, or providing customer support.
- With your affirmative consent: For example, when you sign up for my mailing list (you may revoke consent at any time).
- To comply with legal obligations: Such as retaining purchase information for tax purposes.
- For legitimate interests: To improve my services, provided these interests are not overridden by your rights or interests.
- To comply with Etsy Seller Policy and Terms of Use: As required by Etsy’s platform rules.

3. Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy: As necessary to provide you my services and comply with my obligations under the Etsy Seller Policy and Terms of Use.
- Service Providers: I engage trusted third parties (such as Mailchimp for email marketing) to perform functions and provide services to my shop. I share your information with these third parties only to the extent necessary to perform these services.
- Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
- Respond to legal process or government requests
- Enforce my agreements, terms, and policies
- Prevent, investigate, and address fraud or other illegal activity, security, or technical issues
- Protect the rights, property, and safety of my customers or others.

4. Data Retention
I retain your personal information only as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements. I generally keep your data for 4 years.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions (such as Mailchimp). As a result, your personal information may be transferred to a jurisdiction with different data protection and government surveillance laws than your own. When transferring data outside the EU, I rely on appropriate legal mechanisms, such as contractual clauses or the service provider’s participation in recognized data protection frameworks like the EU-US Data Privacy Framework.

6. Your Rights
If you reside in certain territories, including the EU or California (under CCPA/CPRA), you have a number of rights in relation to your personal information:

- Access: You may have the right to access and receive a copy of the personal information I hold about you.
- Change, Restrict, Delete: You may have rights to change, restrict my use of, or delete your personal information (except where I am required to store data for legal reasons).
- Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using it or if it is needed for legal reasons.
- Complain: If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.

7. How to Contact Me
For purposes of EU data protection law and California privacy laws, I, Amy Nguyen, am the data controller of your personal information. If you have any questions or concerns, you may contact me at:

Email: support@cosmicreikielements.com

If you need to access, correct, or delete personal information held by Etsy, please contact Etsy directly at Etsy.com/help.

8. Changes to This Policy
I may update this Privacy Policy from time to time. Changes will be posted on my Etsy shop page. Please review it periodically.