CozybeeCraft

This Privacy Policy describes how and when CozybeeCraft (“I”, “me”, “my”) collects, uses, and shares information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy. Please review Etsy’s Privacy Policy to learn more about how Etsy uses your information.

Information I Collect
To fulfil your order, you must provide certain information (which you authorise Etsy to share with me), including your name, email address, postal address, payment information, and details of the product you are ordering.

For personalised items, you may also choose to provide additional personal information such as your child’s name, age, and a photo. Your child’s photo is used solely to create the personalised illustration for the book and is permanently deleted once the order is completed.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
– as needed to provide my services, such as fulfilling your order, communicating with you, and providing customer support;
– to comply with legal obligations, including tax and record-keeping requirements;
– as necessary for my legitimate interests, such as improving my services and complying with Etsy’s Seller Policies and Terms of Use.

I do not use your personal information for marketing purposes or newsletters.

Information Sharing and Disclosure
I share your personal information only for limited reasons and in limited circumstances, as follows:
– with Etsy, as necessary to provide my services and comply with my obligations under Etsy’s Seller Policy and Terms of Use;
– if required to comply with a legal obligation or lawful request.

I do not share your personal information with any other third parties.

Data Retention
I retain your personal information only for as long as necessary to provide my services and comply with legal and tax obligations. Order-related information is generally kept for up to 5 years.

Photos provided for personalisation are deleted immediately after the order is completed.

Your Rights
If you reside in the UK, EU, or other applicable territories, you have rights regarding your personal information, including the right to access, correct, restrict, or delete your personal data, and to object to certain processing activities. You also have the right to lodge a complaint with your local data protection authority.

How to Contact Me
For the purposes of UK and EU data protection law, I, CozybeeCraft, am the data controller of your personal information. If you have any questions or concerns, you may contact me at cozybeestudios@gmail.com