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Announcement
Last updated on 23 Dec, 2025
Reviews
5.0
(5)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Ruthairat on 14 Mar, 2026
5 out of 5 starsWe had a bit of an issue with the product initially, but the customer service team handled it quickly and professionally. They responded right away, addressed the problem. It’s always reassuring when a company stands behind their product and takes care of their customers. Overall, a positive experience.
Yahya responded on 17 Mar, 2026
Thank you so much for your kind words! We’re really glad our team could quickly resolve the issue and turn your experience into a positive one. At Goucopper, we truly believe in standing behind our products and taking care of our customers every step of the way. Your feedback means a lot to us, and we’re always here if you need anything in the future!
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Joyce on 17 Mar, 2026
5 out of 5 starsThe item I ordered ended up not working for me. However, the owner was very responsive to my request for a return. My issue was handled quickly and painlessly. The customer service I received was excellent and what I would hope for when problems arise. Thank you!
Yahya responded on 17 Mar, 2026
Thank you so much for your kind words! We’re really glad our team could quickly resolve the issue and turn your experience into a positive one. At Goucopper, we truly believe in standing behind our products and taking care of our customers every step of the way. Your feedback means a lot to us, and we’re always here if you need anything in the future!
About Goucopper
Sales
83
On Etsy since 2025
Shop members
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Yahya
Owner
I manage orders, customer communication, and daily operations while coordinating with our artisan team to ensure quality, handmade production and on-time delivery.
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Mourad
Head Artisan
With over 40 years of experience, our head artisan oversees all production, personally crafting and supervising each handmade piece to ensure exceptional quality, authenticity, and traditional workmanship.
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Hamouda
Dispatcher
Responsible for careful packaging, order preparation, and timely shipping to ensure every handmade piece arrives safely and in perfect condition.
Shop policies
Last updated on 28 Dec, 2025
Delivery
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
Privacy policy
Seller details
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