HeartPocketsDesignCo

Privacy Policy
Last Updated: 02/27/2025

At Heart Pockets Design, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you purchase digital items from our Etsy shop.

1. Information We Collect
When you place an order, Etsy provides us with the following information:

Your name
Email address
Billing/shipping address (if applicable)
Purchase details
We do not have access to your payment details, as all transactions are securely processed through Etsy’s payment system.

2. How We Use Your Information
We collect and use your information for the following purposes:

To process and fulfill your order
To provide customer support and respond to inquiries
To communicate with you regarding your order status or any issues
To comply with legal and tax obligations

3. Sharing Your Information
We do not sell, rent, or share your personal information, except in the following cases:

Etsy: As our platform provider, Etsy manages payments and order processing. Please refer to Etsy’s Privacy Policy for more details.
Legal Compliance: If required by law, we may disclose information to comply with legal obligations or respond to lawful requests.

4. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations (such as tax reporting). After this period, your information is securely deleted.

5. Your Rights Under GDPR (for EU Customers)
If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

The right to access, correct, or delete your personal information
The right to restrict or object to data processing
The right to data portability (request a copy of your data in a structured format)
The right to withdraw consent at any time
To exercise these rights, please contact us at through Etsy Messages. You may also contact Etsy directly to manage your data preferences.

6. Your Rights Under CCPA (for California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

The right to know what personal data we collect and how we use it
The right to request the deletion of your personal data
The right to opt-out of the sale of personal data (we do not sell personal data)
The right to non-discrimination for exercising your CCPA rights
To request access, modification, or deletion of your data, through Etsy messages.

7. Security Measures
We take appropriate security measures to protect your personal information. However, since Etsy handles transactions and payments, we encourage you to review Etsy’s security policies for more details on how your payment data is protected.

8. Contact Information
If you have any questions about this Privacy Policy or your data rights, please contact us through Etsy Messages.

By purchasing from our shop, you acknowledge and agree to this Privacy Policy. We may update this policy periodically, so please check back for any changes.