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Announcement
Last updated on 05 Mar, 2026
Reviews
2.7
(3)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Etsy buyer on 25 May, 2026
2 out of 5 starsThis jacket was NOT wool. The designs were printed on the jacket and not patches. The jacket being thick was the only nice thing I have to say about it.
Ebad responded on 30 May, 2026
Dear Customer, I am writing to sincerely apologize that the jacket did not meet your expectations. However, I would like to gently share that we have clearly mentioned in all our listings that this is a printed jacket. We have already sold 4 to 5 batches of this exact item, and we have never received a single complaint from any other customer. Furthermore, the wool material used in this jacket is of premium quality. Even so, your satisfaction is extremely important to us. To ensure you are happy with our service, we have already provided you with the return option. Once we receive the item back, we will process your refund. Thank you so much for your time and understanding.
This listing is no longer available -
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Gaby on 11 Jun, 2026
1 out of 5 starsI still haven't received the jacket. I'm very disappointed and would like my money back.
Ebad responded on 11 Jul, 2026
Dear Customer, We are truly sorry for the frustration this has caused you. Our shop faced a significant technical issue that kept us offline until today, and because of this, we were unable to get your jacket to you. We have already processed your refund in full. We value your business and truly appreciate your patience and understanding regarding this mistake.
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About Mahnush
Sales
11
On Etsy since 2026
Shop members
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Ebad Ahmed
Owner
Hi there! If you have any questions or need more details about any of our products, please feel free to reach out to me without any hesitation. I’m here to help you find exactly what you're looking for. Thank you! 😊
Shop policies
Last updated on 05 Mar, 2026
Delivery
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges
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Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase