MianiVenetianJewelry

If, at the moment of receipt of the product, this is either damaged or you are not satisfied with your purchase, you are by law entitled to contact us and return it within 14 days. Following receipt of the product on our part, you will be reimbursed the cost of your purchase, except for shipping costs to send it back, which will be borne by you.

We normally accept payments with Etsy Direct, if you have special requirements please feel free to contact us.

The shipment will take place withing 2-3 work days after receipt of payment. For delivery, usually it takes from 3 to 5 work days inside the EU, and from 5 to 15 for the rest of the world.

For special demands contact us for an estimate regarding the courier's price.

This Privacy Notice describes how and when I collect, use and share information when you purchase an item from me, when you contact me or when you use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to third party practices that are not dependent on me and that do not control, including Etsy or third party services accessed through Etsy. For more information on Etsy's privacy practices, you can consult the Etsy Privacy Statement.

The personal information I collect
To complete your order, you must provide me with some information (Etsy has provided you with your permission), such as your name, email address, postal address and details of the product you have ordered. You may decide to provide me with additional personal information if you contact me directly to request information about my products.

Because I need your information and how I use it
I rely on a number of legal bases to collect, use and share your information, including:
- they are necessary to provide my services, such as when I use your information to complete your order, resolve disputes or provide customer support;
- if necessary to comply with legal obligations or a court order or in connection with a legal action, such as storing information about your purchase if required by tax law;
- if necessary for my legitimate interest, provided that your rights or interests do not prevail, for example:
1) provide and improve my services: I use your information to provide the services you have requested and in my legitimate interest to improve my services; is
2) Compliance with Seller's Settlement and Etsy Terms of Use: I use your information as required to comply with my obligations under the Seller's Settlement and Etsy Terms of Use.

Sharing and disclosure of information
Information about my customers is important to my business. I will share your personal information only for limited reasons and circumstances, as follows:
- Etsy: I share the information with Etsy as necessary to provide you with my services and for compliance with my obligations under the Etsy Sales Rules and Conditions of Use.
- Service providers: I use trusted third parties to perform certain functions and to provide services to my store, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with the law: I may collect, use, store and share your information if, in good faith, I consider it reasonably necessary to: (a) respond to legal proceedings or government requests; (b) apply contracts, conditions and regulations; (c) avoiding, investigating and combating fraud, and other problems related to illegal, security or technical activities; or (d) protect the rights, property and safety of my customers, or others.

Data retention
I will keep your personal information only for the time necessary to provide you with my services, as indicated in my Privacy Policy. However, I may be required to keep such data in order to comply with legal obligations (tax time for keeping documents), settling disputes and enforcing contracts.

Your rights
If you live in certain territories, including the EU, you have different rights related to your personal information. While some of these rights are generally applicable, others apply only in some specific cases. I describe these rights below:
- Access: you have the right to access and receive a copy of your personal information in my possession by contacting me using the following contact details.
- Modification, limitation, cancellation: you have the right to modify your personal information, to limit the use of your personal information or to delete your personal information, except in exceptional circumstances (as in the case where I have to keep the data for legal purposes).
- Opposition: you may oppose (i) the processing by me of some of your information based on my legitimate interest and (ii) the receipt of marketing messages from me after giving your explicit consent to receive them. In such cases, I will delete your personal information, except where there are compelling and legitimate reasons for me to continue using such information or where it is necessary for legal reasons.
- Complaint: If you live in the EU and wish to express a doubt about the use of your information (and without prejudice to any rights you may have), you have the right to do so with your local data protection authority.

How to contact me
For the purposes of the European Data Protection Act, I, Miani Nicola, am responsible for processing your personal information. If you have any questions or concerns, please contact me at info email [!at] mianivenetianjewelry.com. Alternatively, you can write to me at:
Nicola Miani
Cannaregio, Salizada San Canzian 5577
30121 Venezia, Italy