MilanChicChandeliers

A joyful piece of Italy in your home

Milano, Lombardy On Etsy since 2010

932 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

MilanChicChandeliers

A joyful piece of Italy in your home

Milano, Lombardy | 932 Sales

5 out of 5 stars

Shop owner

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Announcement    Italian and French antique, vintage and new original home decor treasuries. Custom orders are welcome!

Announcement

Last updated on Jun 17, 2020

Italian and French antique, vintage and new original home decor treasuries. Custom orders are welcome!

Items

Request Custom Order
Contact shop owner
932 Sales
3054 Admirers
 
Lorella Dia

Contact shop owner

Lorella Dia

Reviews

Average item review
5 out of 5 stars
(396)
See reviews that mention:
quality 27 shipping 86 customer service 99

About MilanChicChandeliers

Sales 932
On Etsy since 2010
  • If you like Italian antiques....
  • ...or vintage repurposed chandeliers...
  • Send me your home pics for free interior design advice
  • You can have also custom made home decor items from Italy
  • ...here I am to create something special for you!

A custom made treasury item from Italy with love

If you love “Made in Italy” and you wish to have exclusive artisanal and creative treasured items for your home, I welcome you to my shop.

My name is Lorella Dia and I am an Italian designer and artisan.
My atelier is based in Milan, Italy. I have always had a passion for antiques and vintage style, and as I was a young girl I used to collect small family heirlooms which were given to me by my grandmother. These items seemed imbued with a beauty and magic that I couldn’t find elsewhere in my life. What I loved in them was not only the magic of the past, but also their artisanal quality and the craftsmanship behind each piece which were also telling me a bit of my country’s history, and of its talented artists and artisans.
During the years, I realized that I enjoyed the process of hunting for just the right piece, finding unique items and also decorating some of them to transform them into treasuries that could not be found anywhere else.
Customers see “Made in Italy” as a guarantee of quality and Italian craftsmanship and I am so grateful to the many clients around the world who have given me the possibility to promote Italian creativity and excellence worldwide with original, mostly on-of-a-kind products for the home. In promoting “Made in Italy,” I am also committed to building strong and vital relationships in our community, emphasizing the importance of sustainability. I hope that in the future my company can grow and I will be able to increase job opportunities within my country.

I am pleased to advise you on the choice of your treasured home items, as I specialize in custom-made home lighting and accessories, such as original tiebacks, which we can create together in order to provide you with the “perfect for you” home décor.

I put a lot of good energy and passion into every single step of the process.
From selecting the materials to working with clients throughout the entire transaction, including assistance during the shipping process, it is my wish and desire that everyone who receives my creations feel the passion and love that go into each and every one of them.


“Milan Chic Chandeliers provides the highest and best value available for sourcing, designing, restoring, and carefully delivering beautiful chandeliers. After repeated disappointments in the U. S. market, we were lucky enough to find Lorella Dia and her wonderful products on the internet. Hard to imagine a better interaction in developing our request, refining it, receiving photos of the options, and the care and detail associated with her deign, production and delivery. We coiuldn't have been more pleased with the final result that now graces our dining room.”
G.Y. California

Shop members

  • Lorella

    Owner, Maker, Designer, Curator

    I have studied foreign languages as I wanted a communicative job. I have worked in advertising as I wanted a creative job. I have found Etsy which gives me the chance to make a creative job in connection with the whole world.

  • Maurizio

    Maker, Curator, Husband

Shop policies

Last updated on March 9, 2020
All my creations aim at conveying joy to the person who receive them! Therefore I spend a lot of time choosing the right materials, the suitable colors and the nicest forms, in order to create not only a work of art, but also a work from heart.

Enjoy this collection and just feel the beauty in each creation.
It all contains my effort to create something pleasant for you to have at home or to wear.

Accepted payment methods

Paypal Mastercard Visa American Express Giftcard
Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Other Method
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
3. RETURNS AND DELIVERY

3.1 This website is for delivery of products to customers worldwide. I have the right to decide to refuse an order any time, in case a country has import restrictions or other similar issues.

3.2 For shipping policies, costs and timing please visit our shipping policy section or contact me directly. I make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors and all goods and products are subject to availability. For custom orders, please contact me to know the timing of processing the order and delivery of the goods.
Milan Chic Chandeliers shall be under no liability for any delay or failure to deliver the products within estimated timescales.

3.3. All items are insured against damage or loss. In case of damage, please refuse the package at the moment of receipt and contact us within 7 days to start a claim for damaged item. ONLY in this case we will be able to refund you for the damage.

3.4 Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by me.

3.5 Customer has the option to have an item refunded if he contacts us within 7 days of receipt of the package and returns the item within 14 days of receiving it.
I will not be able to refund:
– Custom orders
– Shipping costs
– Import custom costs to Italy
– Returns lost in return shipping
– Returns damaged in return shipping
– Damages which are notified after 7 days of receipt of the package


I assure you the maximum effort to provide you with the best service, to make sure your purchase experience at Milan Chic Chandeliers will be highly positive.
Payment
1. PAYMENTS

1.1 Payments accepted are via credit card, Paypal and money transfer via bank. Milan Chic Chandeliers may refuse payments from non verified Paypal members. Payments shall be completed within 48 hours of placement of the order.

1.2 Payment from your card is taken at the time I receive your order. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible.
A full refund will be given where you have already paid for the goods.

1.3 The price you pay is the price displayed on this website at the time we receive your order. The total end price of the purchase order includes freight charges, but it does not include any custom duties and/or additional sales taxes, required for importing the merchandise into a foreign country.
Shipping
2. SHIPPING POLICY

I ship worldwide with trackable couriers.
After payment is received, I generally ship within 3 working days for available products. For custom orders shipping timing can vary according to the processing time of the order. In case I ship with delay, I contact you as soon as possible.
A shipping notification will be sent to you, as soon as the item is shipped. Please contact me and confirm when you receive the package.

2.1 SHIPPING COSTS
Please select your country when proceeding with purchase and shipping costs will be calculated accordingly. These costs include very accurate packaging and for lighting products also insurance.
If you need an extra insurance also for other items, please contact me at the moment of your order.

2.2 INSURANCE
I ship my lighting creations via international courier. This shipment method is trackable and includes very accurate packaging and INSURANCE for loss or damage.
In case you do not receive the package within 3 weeks please contact me immediately , so that I can start the claim.
Notice: in case the package is damaged, please REFUSE it at the moment of delivery and sign for a claim at the postman. ONLY in this case I will be able to refund you for the damage. I will not be able to refund for damages once you have accepted the package.

2.3 SHIPPING TIMING
Please read the conditions of shipment for each category:

- LIGHTING and JEWELRY
Shipping via international courier for lighting and priority mail for jewelry generally takes from 2 to 3 weeks. If you need a first class shipping, do not hesitate to contact me for cost and timing of delivery.

- CURTAIN HOLDERS
Shipping via Fedex or UPS takes maximum 3 days to reach you worldwide.
Shipping via international priority mail takes around weeks for delivery.

CONTACT DETAILS
Please convo me if you have any special request about shipping and wait before paying! I will send you a revised invoice! Contact me via email lorella.dia [!at] gmail.com or just convo me.
Additional policies and FAQs
IMPORTANT NOTE FOR LIGHTING: Unless differently specified, all my lighting products are in working order, however as with all used electrical items,
it would be prudent to have the item checked over and fitted in your home by a professional electrician.


=> CUSTOM ORDERS ARE WELCOME!
If you wish a tailormade piece, sort of "just for you" , please convo me and we'll find the right styling just for you.

Please take a look in the SOLD gallery, too. I may be able to replicate some of the pieces there.

=> WHOLESALE FOR SHOP OWNERS
Please contact me with Wholesale requests.

=> REVIEWS:
I'd appreciate you to write your feedback on my creations and service. I'll try to do my best to satisfy you with my creativity and professional support.

=> PLEASE READ CAREFULLY IF YOU HAVE METAL ALLERGIES FOR JEWELRY
I always clearly indicate the metals which I use for my jewelry, so if you know you have any metal allergy, please read the materials list used for the item you want to buy and if you have any further question or doubt, do not hesitate to contact me. I will not be responsible for any allergy caused by my creations.