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Shop policies
I'm Serena and I'm from Italy.
I create knitted and crocheted jewelry as well as felt and fabric accessories with love and patience.
I usally use good quality fabric and yarn made in Europe or recycled materials.
The items are made in smoke-and-pet-free environment.
Accepted payment methods
Returns and exchanges
Please contact me if there are any problems with your purchase.
Payment
All products are send after receive the payment.
Shipping
The packages will be shipped by International priority airmail, with no tracking and no insurance. You can however contact me BEFORE placing your order if you prefer to upgrade shipping.
Delivery time estimations :
about 2-4 days to Italy.
about 4-10 working days to EUROPE
about 10-22 working days to AMERICA
Please note, the delivery timeframe may varies, expecially during Holiday season like Christmas.
International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
Additional policies and FAQs
Please contact me for any informations.
You can also find my creations on
facebook: https://www.facebook.com/serenelysere
instagram: http://instagram.com/serenelysere