SerenelySere
Arezzo, Tuscany |
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Shop policies
Last updated on
May 12, 2014
Hello and welcome :)
I'm Serena and I'm from Italy.
I create knitted and crocheted jewelry as well as felt and fabric accessories with love and patience.
I usally use good quality fabric and yarn made in Europe or recycled materials.
The items are made in smoke-and-pet-free environment.
I'm Serena and I'm from Italy.
I create knitted and crocheted jewelry as well as felt and fabric accessories with love and patience.
I usally use good quality fabric and yarn made in Europe or recycled materials.
The items are made in smoke-and-pet-free environment.
Accepted payment methods
Returns and exchanges
If for any reason you are not satisfied with the product, you may return it within 14 days for a full refund (not including shipping costs).
Please contact me if there are any problems with your purchase.
Please contact me if there are any problems with your purchase.
Payment
I only accept payments via PayPal (No checks, no money transfers) that accept credit card without account, for more info seeing https://www.etsy.com/it/help/article/361 .
All products are send after receive the payment.
All products are send after receive the payment.
Shipping
All orders are shipped within 1-3 business days after payment cleared and usually take:
The packages will be shipped by International priority airmail, with no tracking and no insurance. You can however contact me BEFORE placing your order if you prefer to upgrade shipping.
Delivery time estimations :
about 2-4 days to Italy.
about 4-10 working days to EUROPE
about 10-22 working days to AMERICA
Please note, the delivery timeframe may varies, expecially during Holiday season like Christmas.
International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
The packages will be shipped by International priority airmail, with no tracking and no insurance. You can however contact me BEFORE placing your order if you prefer to upgrade shipping.
Delivery time estimations :
about 2-4 days to Italy.
about 4-10 working days to EUROPE
about 10-22 working days to AMERICA
Please note, the delivery timeframe may varies, expecially during Holiday season like Christmas.
International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
Additional policies and FAQs
I accept custom orders, just send me a message through Etsy.
Please contact me for any informations.
You can also find my creations on
facebook: https://www.facebook.com/serenelysere
instagram: http://instagram.com/serenelysere
Please contact me for any informations.
You can also find my creations on
facebook: https://www.facebook.com/serenelysere
instagram: http://instagram.com/serenelysere