SignTextile

Signtextile – Privacy Policy

Last updated: 1/30/2026

At Signtextile, we value your trust. This Privacy Policy explains how we collect, use, and protect your information when you purchase from our Etsy shop or interact with our services. This policy is designed to comply with Etsy requirements, as well as general data protection principles such as GDPR.

1. Information We Collect

To fulfill your order, we may collect the following information:

Your name

Your email address

Your postal address

Your payment information (processed securely through Etsy; we do not receive full credit card details)

Your order details

Any customization information you provide (text, images, logos, photos, etc.)

We only collect the information necessary to process your order and provide customer support.

2. How We Use Your Information

Signtextile uses your information for the following purposes:

To process, create, and deliver your custom products.

To communicate with you about your order or any questions.

To comply with Etsy’s seller policies and legal requirements.

To provide customer support and address any issues.

We do not sell, rent, or share your data with third parties for marketing purposes.

3. Information Sharing and Disclosure

We share your information only in limited circumstances:

a. Etsy

We share information with Etsy as necessary to fulfill your order and comply with Etsy policies. Etsy’s privacy practices are detailed in the Etsy Privacy Policy.

b. Service Providers

We may use trusted service providers such as:

Shipping carriers (e.g., USPS, UPS, DHL)

Printing or fulfillment partners (if applicable)

These providers only receive the information needed to complete their tasks (such as your name and shipping address).

c. Legal Compliance

We may disclose your information if required by:

Court orders

Law enforcement

Tax and business regulations

Etsy seller policy enforcement

4. Data Retention

We retain your information only for as long as necessary:

Order information: kept for tax, business, and legal purposes (generally 7 years).

Custom files or images: may be deleted after your order is completed unless you request otherwise.

5. Your Rights

Depending on your location, especially if you reside in the EU, UK, or relevant areas, you may have rights such as:

Access to your personal information

Correction of inaccurate information

Request deletion of your data

Restrict our use of your data

Portability of your information

Filing a complaint with your local data protection authority

To exercise these rights, contact us using the details below.

6. Transfers of Information Outside Your Country

We operate from USA, and your information may be stored or processed here. By purchasing from our shop, you consent to this transfer.

7. Security

We take reasonable measures to protect your personal information, including secure storage, limited access, and compliance with Etsy’s data-handling requirements. However, no online system is completely secure, and we cannot guarantee absolute protection.

8. Custom Orders and Uploaded Content

If your order includes uploaded images, logos, or artwork:

You confirm you have the right to use the content.

We use the files only to complete your order.

Files are not shared or reused for any other purpose.

9. Contact Information

If you have questions or requests regarding this Privacy Policy, you can contact us at:

Signtextile
Email: Ray.smrtrade@gmail.com