SolisAurel

Privacy Policy

I value your privacy and will only use your information as necessary to complete your order, provide customer service, and comply with legal or tax requirements.

1. Information I Collect
To fulfill your order, I collect your name, email address, postal address, payment information (handled securely by Etsy or payment processors), and the details of the product you are ordering.

2. How I Use Your Information
I use your information only for:
• Processing your order
• Providing customer support
• Shipping and delivery
• Legal and tax requirements

I do not use your data for marketing, and I do not sell or share your information with third parties.

3. Information Sharing
I share your information only with:
• Etsy (as necessary to provide my shop’s services)
• Shipping and logistics providers (to deliver your order)
• Legal authorities (if required for tax or compliance)

4. Data Retention
I retain your information only as long as needed to fulfill your order and comply with tax or legal obligations (generally 7 years).

5. Your Rights (EU & UK customers)
You have the right to:
• Access the personal data I hold
• Request corrections
• Request deletion (where legally permitted)
• Object to my use of your data

You may contact me via Etsy Messages for any requests.

6. Transfers Outside the EU
Your data may be processed in countries outside the EU (e.g., where I or my logistics partners operate). All handling is done securely and only as needed to fulfill your order.

Contact
If you have any questions about this privacy policy, please contact me via Etsy Messages.