VINTAGE ART & SELECTED OBJECTS
Let's introduce ourselves: we are Marta and Giulia, two sisters from Como, the beautiful town on the lake in the northern Italy.
We used to wander through flea markets with our parents, Isa and Tiziano, since we were young girls, this habit turned soon into a big passion for arts, beauties and new discoveries.
We are now two professionals passionate about digital innovations and sustainability.
Our motto is reusing is better than consuming and combining both our passion for vintage treasures and the necessity to have a sustainable lifestyle, we decided to start Retello, a brand new marketplace for vintage and sustainable shopping.
Visit our website www.retello.net or if you have any questions please send us a mail at retello.shop [!at] gmail.com
We are always happy to connect with folks from all around the world:)
Marta & Giulia
We are two sisters passionate about vintage, sustainable lifestyle and art. Our motto is reusing is better than consuming and combining our passions we decided to open Retello :)
Customs and import taxes
Returns & exchanges
Frequently asked questions
CAN I COME AND VIEW / SELECT ITEMS BEFORE I BUY?
Retello does not have a shop or showroom facilities - most of our items are kept in storage and for this reason we cannot arrange viewings to the general public. However, we do try and take very detailed photographs of our items and provide honest/informative descriptions of each piece. If you would like to know more about a specific piece, or require further measurements, please contact us and we will be happy to provide this information.
ARE YOU ABLE TO STORE ITEMS AFTER I PURCHASE THEM?
We are happy to keep your item/s in storage for up to three weeks after the purchase date. If you require your item/s to be stored for longer then please contact us prior to purchase and we'll arrange it.
HOW DO I MAKE PAYMENTS FOR MY ITEMS?
All prices shown on the website are in Euros, include VAT, but do not include delivery (unless otherwise stated).
When purchasing your item/s on the website, you can pay using the following payment methods:
Debit or Credit Cards – including Visa, Mastercard & American Express
PayPal – using your PayPal account
WHAT IS THE RETURN POLICY?
We want you to be 100% happy with your purchase and will fully refund (or exchange if possible) any NEW item. Please inform us within 48 hours of delivery that you wish to return an item – then please return it to us within 7 working days. Once received, we will refund the item, less any delivery charges (unless the goods are faulty or incorrect) within 7 working days.
We regret that we cannot offer refunds on Vintage, Bespoke and Made-to-Order items. We can only offer a refund if your item is damaged or faulty. Please ensure that you check your item/s thoroughly on delivery and notify us of any issues within 24 hours. You may be required to send photos of any damage/discrepancies.