We take extra care in packaging all of our items before shipment to ensure they arrive in mint condition. Though the frequency of damaged items shipped from TRD is very very low, breakage does occur from time to time. We include shipping insurance on each shipped order in the event damage should occur. Should you find your item has been damaged, please take a photo of your broken item inside the box with packaging along with a photo of your shipping label on the outside of the box. Please send these photos to us and a description of the items broke. We will be happy to replace those items as quickly as possible!
Please be very careful when opening candle orders as broken glass is sharp and can cause injury!

It is your responsibility to enter the correct shipping address during checkout. Unfortunately, we cannot be held responsible if you entered the wrong address. No refunds will be issued for incorrect mailing addresses or undeliverable items. If an item is returned to us or needs to be re-sent, it is your responsibility to pay for the additional shipping charges.

If you catch the address is wrong before shipment, please contact us and we will be happy to enter the correct address for you!

All candles, flower girl baskets, and ring bearer pillows are shipped USPS Priority 1-3 Day Mail.

Garters, sashes, headpieces, headbands, and hair clips are sent via USPS First Class Mail standard.

Priority 1-3 day mail is available for all items at checkout. We have broke down shipping costs to make it as inexpensive and timely as possible!

Personalized items will have a special text box to include your text. Please be sure that spelling is correct as we will print exactly what the text reads.

Any additional information should be left in the Note To Seller box at checkout.

Feel free to contact us with any customization questions prior to purchase!

We offer free resizing! Please fill out the exchange form on the back of your invoice and include the size you'd like to exchange for. All shipping fees incurred is your responsibility.

• Exchanges and returns are accepted within 3 days of item delivery, a 15% restocking fee will be applied
• Postage for returns/exchanges is paid by the buyer
• Please allow 15 business days from the delivery date for processing
PLEASE NOTE: ANY SHIPPING FEES INCURRED ARE NON-REFUNDABLE