We'd love to create a custom order for you! If you are ordering something that needs to be sized, please measure very carefully, as we cannot accept returns on custom items. We can provide you with a measurement diagram or any other info you need. Just ask us! We're happy to help.

Please note, the most common custom coat measuring mistakes involve overestimating the length of the dog and measuring too tightly around the chest. When measuring the length, please measure from in between the shoulder blades to where you want the coat to end. When measuring the chest, remember to leave some room for winter hair growth and weight gain.

Dog Coats:
Please close the Velcro before washing. Machine wash the coat in cold water and tumble dry on low or hang to dry. Coats that have been air dried tend to look newer longer. If your coat has reflective tape or is made from athletic mesh, please hang to dry.

Crate Mats & Pads:
Machine wash in cold water on the gentle cycle or hand wash. Hang to dry. Please do not use fabric softener. "Minky" fleece is not compatible with fabric softener.

Pillow Covers:
Dry clean only.

Burrow Bags & Snuggle Sacks:
Machine wash in cold water and tumble dry on low.

Your order will be packaged in a professional manner. If you need gift wrapping or a special note, just let us know! We're happy to help.