We gladly accept custom and personalised orders. These may cost more due to our fragrance oils. If you wish to buy a custom candle then please message us so that we can help you develop the scent and give you a price as quickly as possible.

Frosting, damp spots and discolouration are common in soy wax candles. This will not affect the scent throw or the burn time.

Please store it at room temperature away from direct sunlight as this can cause the candle to sweat, change colours or even melt.

Make sure that you let the burn pool become even before blowing out the candle to avoid tunnelling. This will allow you to make most of every inch of wax in the jar.

Please do not leave the candle unattended. Do not burn it underneath a shelf or any other object as this is a fire hazard.

Keep matches, candle trimmings and other foreign items out of the candle jar as this may cause burning issues, or cause the jar to crack.

Overtime candle colours may bleed or change

We currently stock 150 gram candles in glass jars or a 75 gram candle in a metal tin. If you require a different size for a wholesale order please contact us.

Our candles are shipped in simple brown boxes but inside contains your order, wrapped in bubble wrap and our beautiful tissue paper, held inside a 100% cotton bag. We then surround the candles in packing polystyrene tightly to make sure they are as safe as possible while being shipped. Further gift wrapping options are available if you wish to send your order as a present.

All candles bought with the exclusion of gifts will have an invoice inside.

We sell wholesale through our site on Faire under the shop name Fiction Wicks