Orders are shipped from Barcelona (Spain) by Post Office and they are fully trackable.
The delivery time is 3-5 business days for Spain and 7-10 business days for the rest of Europe and UK.

Orders are shipped by Post Office. Thanks to the tracking number, we will be able to track the package until it leaves Spain. When the package arrives to EEUU the tracking number changes.
The delivery time is 15-25 business days. In the remote case of late delivery, you can use the tracking number I provided you and ask information to your USPS office.
You can also contact me and I will send an email to the Post Office. They will investigate and they will inform us about the location of the package. This procedure can take about two weeks.

Orders are shipped by Post Office. Thanks to the tracking number, we will be able to track the package until it leaves Spain.
The delivery time is 15-30 business days. In the remote case of late delivery, please contact me and I will be happy to help.

During the check-out you can buy the express shipping.
All the orders that are shipped Express are fully trackable.
Delivery Times: 24h/48h for all Europe and 3/5 working days for UK and EEUU.

If a package returns to us as unclaimed, we would be happy to re-send your order once this arrives back with us.
Re-delivery fee under such circumstances will be borne by buyer.
If you no longer wish to receive your order, we will issue a partial refund corresponding to 70% of the total amount of the order once this has arrived back with us.
If you have any doubts about your package, please do not hesitate to contact us.

Take care of your Pithy, it deserves the kindness you give to all your precious things.
Here you can find some little (but valuable!) advice:
• Take it off gently from its packaging.
• Avoid direct contact with water, creams and perfumes.
• If it gets dirty, you can clean it gently with a soft cloth slightly humid.
• At home and during your travels, please keep your Pithy in its packaging, in a safe and dry place.
• It is best not to sleep, shower or exercise whilst wearing your jewelry.
• If you have any doubt or question you can contact me at info@pithylab.com and I will be happy to help!

Did you fell in love with one of our designs but you would like to change its color or its chain length?
Write us a message in Etsy and we will be happy to make your jewelry even more unique and perfect for you!

Interested in wholesaling? Contact us! info@pithylab.com