CountedLines

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

You may also choose to provide me with additional personal information if you contact me directly (for example, if you request a custom pattern).

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, provide customer support, or resolve disputes;

when necessary to comply with a legal obligation or court order, such as retaining information about your purchases for tax purposes;

as necessary for the purposes of my legitimate interests, provided those interests are not overridden by your rights or interests, such as improving my services and complying with Etsy’s Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Compliance with laws. I may collect, use, retain, and share your information if I have a good-faith belief that it is reasonably necessary to:
(a) respond to legal process or government requests;
(b) enforce my agreements, terms, and policies;
(c) prevent, investigate, and address fraud or other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements.

I generally keep your data for up to 4 years.

Transfers of Personal Information Outside the EU

Etsy may store and process your information through third-party hosting services located in the United States and other jurisdictions. As a result, your personal information may be transferred to jurisdictions with different data protection and government surveillance laws than those of your country.

I rely on Etsy to ensure that such transfers are conducted in accordance with applicable data protection laws.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in limited cases.

These rights include:

Access. You may have the right to access and receive a copy of the personal information I hold about you.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Except in exceptional circumstances (such as where I am required to store data for legal reasons), I will generally delete your personal information upon request.

Object. You can object to my processing of some of your information based on my legitimate interests.

Complain. If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Alisa Bezman, am the data controller of your personal information.

If you have any questions or concerns, you may contact me at:

Email: alisabezman@gmail.com

Alternatively, you may mail me at:

Alisa Bezman
10012, Zhytomyr, Ukraine