DoubleTimeTees

Last Modified 02/18/2024

Introduction

At Double Time Tees, we value the privacy of our customers and are dedicated to protecting their personal information and ensuring their rights to privacy. This Privacy Policy outlines how we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through any of our platforms or contact points such as our email, admin@doubletimetees.com.

Information We Collect

To fulfill your order or address a query, you must provide us with certain information, which includes your name, postal address, email address, phone number, payment information, and the details of the product that you’re ordering. You may also choose to provide additional personal information if you contact us directly.

Legal Basis for Processing

We rely on several legal bases to collect, use, and share your information, including:

To provide our services, such as when we use your information to fulfill your order, settle disputes, or provide customer support;
When you have provided your affirmative consent, which you may revoke at any time;
If necessary to comply with a legal obligation or court order or in connection with a legal claim;
For the purposes of our legitimate interests, provided those legitimate interests are not overridden by your rights or interests.
Information Sharing and Disclosure

We share your personal information for very limited reasons and in limited circumstances, as follows:

Service providers: We engage trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws: We may collect, use, retain, and share your information if it is reasonably necessary to respond to legal process or to government requests; enforce our agreements, terms, and policies; prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or protect the rights, property, and safety of our customers, or others.
Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as these services are Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have several rights in relation to your personal information. Some of these rights apply generally and others apply in certain limited cases. These rights include access, change, restrict, delete, object, and complain.

How to Contact Us

For purposes of EU data protection law, we, Double Time Tees, are the data controller of your personal information. If you have any questions or concerns, you may contact us at admin@doubletimetees.com. Alternatively, you may mail us at:

Double Time Tees
4364 Western Center Blvd
Fort Worth, TX 76137, USA

If you need to access, correct, or delete personal information held by any platform we sell through, such as Etsy, you may also direct your request to the relevant platform.

Conclusion

This privacy policy may be updated to reflect changes to our information practices. We will notify you of any material changes by posting the new policy here and updating the “last modified” date at the top.