FronsLstudio

🤍Thank you for visiting my shop! All jewelry are handmade by me. Hope you will like them :)
🤍✈️ CANADA
- Canada Post Regular Mail - NO Tracking (4-14 Business days not guaranteed) is FREE for any order
—For Registered mail, please choose Domestic Tracking during checkout (2-14 Business days not guaranteed, Tacking + Insurance incl), It cost CAD $11.75
—Any order over $100(CAD) will be upgrade to Chitchat shipping for FREE (2-8 Business days, Tracking+ Insurance incl ), just choose free delivery when you check out, we will delivery your order by Chitchats.
—Due to adverse weather conditions including flooding, rockslides and mudslides in B.C., there are multiple road closures affecting ground transportation of mail and parcels across Western Canada. Customers may experience some delays in receiving items.
🤍Please note that we are not held responsible for:
Mistakes made by shipping company
Damage to orders by postal service
PO box issues
Stolen packages after delivery


R E T U R N S ◾ R E F U N D S
- For the returning, please contact us within 14 days of receiving your package and we will accept the return in the form of Store Credit. We will then provide you instructions on mailing your package back to us at your expense. Store Credit will only be made to the product, and not the shipping cost.
- All jewelry must be returned unworn and in their original condition and packaging.
- Earrings are NOT returnable due to hygiene reasons.
- Our Shop has the right to deny a return if the product returned doesn‘t meet our return policy requirements.
- Responsible for the return shipping is on your cost as well as items lost or damaged, therefore we recommend shipping with tracking and insurance.


L O S T ◾ D A M A G E D ◾ P A R C E L S
- All parcels that are ”Returned To Sender“ will be disposed upon returning to our shipping carriers.
- Please ensure the correct shipping address is placed on the order as we will not send a replacement
- Parcel or offer a refund if the parcel was ”Returned To Sender“ for the following reasons:
1. The address provided by you was not correct.
2. The parcel is unclaimed once attempted to be delivered.

To be kept up to date with our new designs please FAVOURITE MY SHOP!

*** WE DO NOT COVER RETURN POSTAGE***

Thank you for your understanding :) Please do not hesitate to convo us if you have any questions

Sincerely,
Frons.L studio