JournalandDesign

Privacy Policy

This Privacy Policy describes how Journaland Design collects, uses, and shares personal information when you purchase from or contact this shop through Etsy.

1. Personal information I collect

To fulfill your order, you may provide me with certain information, such as your name, email address, payment information, and the details of the product you are purchasing. I only receive the information that Etsy provides to sellers in order to complete transactions and provide customer support.

2. Why I need your information and how I use it

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as fulfilling your order, delivering digital products, and providing customer support;
- when you have provided your affirmative consent, where applicable;
- if necessary to comply with a legal obligation, court order, or in connection with a legal claim;
- as necessary for the purposes of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as keeping my shop secure, improving customer service, and understanding how my shop performs through Etsy’s tools.

3. Information sharing and disclosure

Information about my customers is important to my business. I share your personal information only for very limited reasons and in limited circumstances, as follows:

- Etsy: I share information with Etsy as necessary to provide my services and comply with my obligations under Etsy’s Seller Policy and Etsy’s Terms of Use.
- Service providers: I may use trusted third parties only to the extent necessary to operate my shop and comply with legal obligations.
- Compliance with laws: I may collect, use, retain, and share your information if I have a good-faith belief that it is reasonably necessary to respond to legal process, enforce my agreements, or protect the rights, property, and safety of my customers, Etsy, or others.

4. Digital products

This shop sells digital download products only. No physical items are shipped. Your information is used only as necessary to provide access to the purchased files, assist with download-related issues, and maintain records required for tax, accounting, or legal purposes.

5. Data retention

I retain your personal information only for as long as necessary to provide my services and as described in this Privacy Policy, and to the extent necessary to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements. I generally keep order-related information for up to 4 years, unless I am required to keep it for a longer period by law.

6. Transfers of personal information outside the EU

If I am deemed to transfer information outside the European Union, I rely on Etsy’s systems and any lawful transfer mechanisms that may apply under GDPR and Etsy’s own compliance framework.

7. Your rights

If you reside in certain territories, including the EU, you may have rights in relation to your personal information, including:

- the right to access the personal information I hold about you;
- the right to correct, restrict, or delete your personal information, subject to legal exceptions;
- the right to object to my processing based on legitimate interests;
- the right to receive a copy of your data in certain circumstances;
- the right to lodge a complaint with your local data protection authority.

Please note that I may need to retain certain information for legal, tax, accounting, or security reasons.

8. How to contact me

For purposes of EU data protection law, I, Journaland Design, am the data controller of your personal information only to the extent that Etsy provides that information to me for shop-related purposes.

If you have any questions or concerns, you may contact me at:
journalandesign@gmail.com

You may also contact Etsy directly for information that Etsy controls under its own Privacy Policy.