KATANABOX

Uniquely designed, high-quality mailboxes from Japan

Tokyo, Japan

Items

141 Sales
 
PAX Trading Co.,Ltd.

Contact shop owner

PAX Trading Co.,Ltd.

Reviews

Average item review
4 out of 5 stars
(22)
See reviews that mention:
Quality 10 Shipping 6 Customer service 4

About KATANABOX

Sales 141
On Etsy since 2015

We care about delivering the best quality mailboxes!

The name of our brand, KATANABOX, is taken from the “katana” swords that the samurai used to have. Their sharpness has been recreated within the modern context to be embodied in our products. A team was formed between a designer, a factory engineer, and I and we decided to develop mailboxes under the brand name of KATANABOX.
Based on the meticulousness, craftsmanship and industriousness of Japanese people, our mailboxes offer great durability, security, and toughness. We take great pride in our made-in-Japan quality. Our products have precise dimensions, and are made to prevent creaking noises. The R-bend is done by hand creating a gentle curve that can’t be made by machines. We pay particular attention to texture so that people won’t feel any roughness
when they hold our products in their hands. KATANABOX will be like the face of your house.
Use KATANABOX, and you’ll look forward to picking up your mail from the mailbox every morning.

Shop members

  • Fuzuki Moroto

    Owner

    We aim to provide products not found in mass-produced industries, but with a spirit of craftsmanship. KATANABOX requires skilled hands to create. I believe that our customers will feel that sublime attention to detail in our products.

  • Everyone in the production staff

    制作者

    Many of our techniques can’t be performed by machines, so it’s important for the team to work smoothly together. Crafting a single box takes a lot of skill and focus, and of course teamwork!

Production partners

  • 樹脂成型

    Bangkok, Thailand

    OEM

Shop policies

Last updated on May 24, 2018

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Defective, Damaged, or Incorrect Product Returns
If your KATANABOX purchase is defective, damaged, or incorrect on receipt, we take full responsibility for the return shipment costs, as well as the cost to send you out a new product. Please contact us within 14 days of receiving your package. Attempts to return goods after 14 days of receipt cannot be accepted.

Other Returns
If you are dissatisfied with your KATANABOX purchase for reasons other than product defects, damage, or receiving a wrong product, KATANABOX will accept a returns based on the following:
-Products must be in unused, new condition along with the original shipping container and packing materials included inside.
-The return process must be started within 30 days of you receiving the product.
-A 10% restocking fee will be withheld from the total refund amount.
-The refund amount can only be returned via the original purchase payment method.
-Return shipping is responsibility of the purchaser.
-The refunded amount will be the total purchase, MINUS the original shipping cost and 10% restocking fee.

*We cannot take responsibility for any account charges the refund transaction may incur.
*Products marked with “Clearance Sale”, “Final Sale”, or “Free Gift” are not eligible for returns and/or refunds.
*If there is physical damage to the shipping package, please reject the shipment and contact us.
Shipping
We use FedEx International Shipping delivery service to ship your order. All orders will be shipped within 2-3 business days after payment was confirmed.

In case of shipping to USA, Canada, Taiwan, Hong Kong, Korea and Singapore. Orders will arrive on your doorstep in 1-3 business days after they are shipped.

Aside from these countries, orders often arrive within a week after they are shipped.

*Please note that we need your telephone number for shipping with FedEx.
So, after you place an order please inbox me your telephone number.