OneTwoHop

Socks should be washed regularly, and whenever they become soiled. Hand-wash with a mild detergent, rinse thoroughly, and air dry.
Washing the socks in high heat can cause the velcro to prematurely wear.

Kick offs most frequently occur because the sock is too loose on the ankle or foot. Re-adjust the straps, being cautious not to make it too tight. Distract your bunny once the socks are on, kick-offs most commonly occur immediately after putting them on.

Estimated delivery times are only estimates and may be affected by holidays, delays at customs, or individual country regulations. Applying tracking to your package in the shipping options will allow you to track where the package is. If your package is not tracked, please allow a minimum of 2-3 weeks for delivery. This time may be longer depending on where you are located.

Returns are not accepted due to hygiene reasons. Refunds are not provided unless there is a defect in the product when you receive it. If there is a sizing issue, we will send you one free replacement pair, however you are responsible for the cost of shipping the replacement.

If there is a sizing issue, we will send you one free replacement pair, however, you are responsible for the cost of shipping the replacement. Bargain Bin items are excluded from this policy.

It’s possible! Bunnies can be very destructive chewers, and if they are determined, the socks will be no challenge for them to destroy. Please see the Tips & Tricks section for advice on introducing your bunny to the socks.

Some bunnies will kick at you when trying to put the socks on. There are a few methods for putting the socks on comfortably for your bunny. The easiest method is to have 2 people put the socks on. Please see our video in each product listing for how to apply with 2 people. If you are alone, you can use the bunny burrito method, wrapping your bunny in a blanket to reduce them from struggling. Or, you can find the correct foot size, close this strap, slide the foot portion on, then close the ankle by pinching the straps together around the ankle.

We can make custom sizes! If your bunny needs a custom size, please contact me. I will need the measurements of the foot and ankle. If you would like a specific foot length, measure from heel to desired length on the foot.

Depending where you live Yes you may encounter these costs. Customers are responsible for any charges associated with customs. If a package is refused a full refund will not be provided. If you are concerned about the risk of these costs please contact me for more information.

No, Not at this time.