PlanCoLabs

Privacy Policy (Etsy)

PlanCo.Labs respects your privacy. This policy explains how we collect, use, and share your personal information when you purchase from our Etsy shop, contact us, or otherwise use our services through Etsy.

Information We Collect

To fulfill your order, Etsy provides us with certain information you authorize, such as:

Your name and email address

Billing address and, if applicable, shipping address

Order details, including purchased items and personalization notes

Payment information (payments are processed by Etsy; we do not receive your full payment details)

If you contact us directly, you may also choose to provide additional information related to your inquiry or order.

Why We Need Your Information

We use your information to:

Fulfill your order and provide customer support

Communicate with you about your purchase

Comply with Etsy’s Seller Policy and Terms of Use

Meet legal, tax, and accounting requirements

Sharing Your Information

We share your personal information only when necessary, such as:

With Etsy, to provide our services and comply with Etsy policies

With trusted service providers (such as email or cloud storage tools) who help us operate our business and are required to protect your information

If required by law or legal process

We do not sell your personal information.

Data Retention

We retain your personal information only for as long as necessary to provide our services and to comply with legal and regulatory obligations. In most cases, this is up to four years unless a longer retention period is required by law.

Transfers Outside the EU

We may store and process information through third-party services located outside your country, including the United States. Where required, we rely on appropriate legal safeguards to protect your data.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain uses of your data. If you reside in the EU, you may also lodge a complaint with your local data protection authority.

Children’s Information

Our shop is not intended for children under the age required by local law for consent to data processing. We do not knowingly collect personal information from children.

Contact

For privacy-related questions or requests, please contact us through Etsy Messages. Additional contact details can be provided here if required.