About Rust Tide Studio
お知らせ
RustTideStudio について
ショップポリシー
発送
通関手数料および輸入税
支払い方法
返品&交換
キャンセル
キャンセル:不可
ご注文に関し、何か問題がございましたらセラーにお問い合わせください。
プライバシーポリシー
その他の情報
よくある質問
How long does processing take?
Processing time is 1–2 weeks, depending on the specific listing. We will ship as soon as possible.
Do you ship internationally?
Yes. Most listings include free shipping. However, an additional shipping fee may apply for remote areas or certain small items — please check the specific listing for details. International buyers are responsible for any customs or import fees.
Custom and personalized orders
Yes. If you need a custom design, please contact us on Etsy. We‘re happy to help bring your idea to life.
How should I clean or care for my item?
For metal or dark finish items: avoid water and harsh chemicals. Wipe gently with a dry cloth. For paper products (wood die cutting, etc.): keep away from moisture.
I bought a digital cut file. How do I download it?
Go to "Purchases and Reviews" on Etsy or check your order confirmation email. Digital items are non-refundable.
My question isn‘t here. How do I contact you?
Please leave us a message on Etsy. We’ll reply within 24 hours.