Handmade Hats with a Story
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レビュー
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Etsy のお客さま さんのレビュー(2025年 10月 24日)
星 5 個のうち 3 個The hat was a different color than pictured and fit very tight
読み込み中
Shamas Ud さんの返信(2025年 10月 25日)
Thank you for sharing your feedback. The hat was made from 100% natural cowhide leather, and since every hide has its own unique texture and shade, slight color variation is normal and adds to its natural beauty. As for the fit, genuine leather also softens and adjusts with wear, becoming more comfortable over time. I truly appreciate your understanding and support. Warm regards,
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Christopher さんのレビュー(2025年 12月 23日)
星 5 個のうち 5 個I PURCHASED TWO OF THESE AND THEY ARE BEAUTIFUL. ARRIVED ON TIME AS PROMISED. HIGHLY RECOMMEND!
読み込み中
Shamas Ud さんの返信(2025年 12月 23日)
Thank you so much for your kind words! We are delighted to hear that you love your items and that they arrived on time. Your recommendation means a lot to us!
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Lee さんのレビュー(2025年 11月 17日)
星 5 個のうち 1 個The hat was Very poor quality
読み込み中
Shamas Ud さんの返信(2026年 04月 3日)
Thank you for your feedback. We are really sorry to hear that you are not satisfied with the quality of the hat. Your experience is very important to us. Please let us know the issue in detail, or if possible, share some pictures so we can better understand the problem. We would be happy to offer you a suitable solution, whether it is a replacement or a refund. Thank you for giving us the chance to make this right.
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gearViewmirror さんのレビュー(2025年 11月 4日)
星 5 個のうち 5 個Sehr gute Kommunikation mit dem Verkäufer, Wünsche wurden berücksichtigt und bestens umgesetzt! Schnelle, problemlose Abwicklung, wärmstens zu empfehlen!
読み込み中
Shamas Ud さんの返信(2025年 11月 5日)
Thank you so much for your wonderful feedback! I truly appreciate your kind words and I’m very happy that you’re satisfied with your purchase and the communication. Your satisfaction means a lot to me. Hope to serve you again soon!
読み込み中
TrueHats について
ショップメンバー
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Shamas Ud Din
オーナー
I’m Shamas Ud Din, founder of TrueHats. From my workshop in Sialkot, Pakistan, I create handmade leather hats inspired by Western tradition. Each piece is crafted with care, offering durability, comfort, and timeless style to customers worldwide.
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