Our House Rules

Get to know Etsy's legal terms and policies

Community Policy

Community is at the heart of all we do at Etsy. Etsy members use community features to inspire each other, share knowledge, discuss ideas, and build relationships. Community spaces include the Forums, Teams, and the Seller Handbook.

This policy is a part of our Terms of Use. By using any of Etsy’s community features, you’re agreeing to this policy and our Terms of Use.

Members who use any of the community features must be over 18 years old. In addition, to make sure that Etsy continues to be a place that’s safe and respectful, you agree to comply with the following policies in all community spaces:

  1. Respect other members’ privacy. Don't share private or personally identifying information in public areas of the site, and don't spam.
  2. Be honest and transparent about who you are. Don't use a fake identity.
  3. Be respectful towards other members. Don't use community spaces to publicly disparage a specific member, shop, or item.
  4. Don't use community tools or features to interfere with another member’s business.
  5. Don’t use community spaces to discuss coordinating pricing with other sellers.
  6. Don't use community spaces to harass other members. Similarly, don't post content in community spaces that may promote, support, or glorify hatred.
  7. Don't publish or post threats of violence against others or promote or encourage others to engage in violence or illegal activity.
  8. Don’t engage in illegal activity or activity that infringes someone's intellectual property, or encourage others to engage in that type of activity.

Continue reading below some additional policies that apply to you while using Etsy's Forums or Teams features.

Forums

Forums are a public space on Etsy where you can gather with members of our community to discuss anything you would like to talk about. Read more about Forums in this Help article.

By using Etsy's Forums feature, you acknowledge that:

  1. Your posts in the Forums are permanent (unless they are deleted by Etsy for violation of our policies).
  2. Your posts should be helpful, constructive, and encouraging when voicing dissent or criticism.
  3. Moderators may take certain actions to keep the Forums organized and helpful for everyone. Such actions are not up for public discussion.
  4. Etsy reserves the right to remove any inappropriate content in the Forums at any time.
  5. You may lose your Etsy Forums and Seller Handbook posting privileges if you violate any community policies.

Teams

Teams is a community feature on Etsy where you can connect with other members. Read more about Teams in this Help article.

By using Etsy’s Teams feature, you acknowledge that:

  1. Etsy is not responsible for or involved in a team’s membership policies, dues, finances, or any other actions.
  2. Teams that do not comply with Etsy's policies may be removed, and Etsy reserves the right to remove a team for any reason.
  3. Etsy will not mediate disputes between teams and outside parties, nor disputes between teams or team members.
  4. Etsy will not monitor third-party forums or other independent team sites.
  5. Any use of the term "Etsy," other Etsy Trademarks, or similar marks must comply with Etsy’s Trademark Policies.
  6. A team may not use mature, profane, or racist language or images in the team's name, banner, or logo.
  7. A team may not be used for the sole purpose of redirecting traffic to another web location. Etsy reserves the right to remove links on any profile page or team page for any reason. Unsolicited promotion or advertisement from representatives or affiliates of outside services, websites, or other products is not allowed.
  8. A team must have one captain and may additionally have one or more leaders. Team moderation is the responsibility of the Team Captain.
  9. Team forums are subject to this Community Policy and may not be used to demonstrate or discuss disputes with other members or with Etsy.
  10. A team may have a charter detailing membership requirements and expectations for the team. Team leadership is responsible for enforcing the team's charter. A team's charter must abide by all of Etsy's policies, including our Terms of Use and Copyright and Intellectual Property Policy.
  11. If a team chooses to use a dedicated item listing tag (also called a “team tag”), it must contain the word "team." Etsy will not mediate disputes regarding use of team tags on item listings.

Last updated on Jun 8, 2017