Every art work is shipped to you professionally packed with a tracking number, an insurance and with protective packaging material and wrapped in cardboard or rolled safely in a sturdy tub.
Shipping prices includes shipping, packaging supplies and an insurance (except goodies and postcards).

Although it rarely happens, you have to be carefull about the reception of the packages: When receiving your parcel, and before signing the receipt, make sure that your order has not damaged (open the parcel if needed). If so, I have 48 hours to report any problems, don't wait to inform me. And because once signed, shipping insurance is no longer valid and I could not refund or send you another order.

I make paintings or drawings on commission like portraits or special desires. Don't hesitate to contact me to explain your wish or project :)

In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My company Benedicte Gele is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE5261980427920. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.