All items come individually boxed with ribbon and care instructions suitable for gifting. I do not include invoices or pricing as this is available in your purchases through your Etsy account. If your purchase is being shipped as a gift directly to your gift recipient, I'm happy to include a complimentary gift card with a personal message upon request.
All customized items are made to order. Usually I can still ship within the 1-2 day processing time, however at times with high order volume or for larger customized orders, there may be a 1-2 day delay in processing.
All items are sized per order from your size choice in the drop down menus. I'm happy to offer additional sizes not listed when I can, please contact me if this is needed. If you need assistance determining an appropriate size, please contact me. Free resizing is always available as needed.
The majority of my base metal is brass which is professionally plated in a thick anti-tarnish sterling silver. Why plated? Because this plating is AMAZING! The finish is beautiful, long lasting and wonderful quality and requires little to no care unlike sterling silver. I have been using this plating for over 4 years and my customers love it! It's all I wear! It's also nickel and lead free and can easily be worn by those with nickel and brass allergies!
International orders are shipped via USPS First Class International Mail. Delivery time is an approximate 6-21 mailing days and although tracking is available, unfortunately it does not always show individual scans to all countries especially once your package has left the US international facility in Jamaica, NY.
Most packages certainly do arrive within this time frame, however I cannot guarantee delivery times and will only consider reshipping packages after a 45 mailing day period. Although this may be an inconvenience, I have learned in the many years shipping overseas that if a package hasn't arrived it is most likely delayed and will arrive within 1-2 weeks or less or is being held due to customs fees.
The only shipping method with a GUARANTEED delivery date is Priority Mail Express, formerly called Express Mail, which is 1-2 days determined by your zip code. Guarantees for shipping are through the USPS so any claims for Express Mail not received in the time frame promised will be made with USPS. If you have a claim, I will assist you with this.
I can only ship when I promise to ship and cannot guarantee delivery on any specific date. Although most orders arrive in the time frame specified, the only shipping with guaranteed delivery date is Express Mail