Yes you can just send through the names or artwork and we will sort it out or add it on the order as a list, for example:

Spoon1:
Head......
Handle.....

spoon 2
Head.....
Handle....

All of our sizes and weights where applicable are on the listings, just select 'item description' and it will show it all.

Unfortunately not, any message you put on the order is printed, we do not hand write these and we do not offer gift wrapping at the moment.

We do accept returns for non-personalised orders, we do ask for a reason, if it is something wrong with the listing we can correct it.

If it is just a change of mind then not a problem, just let us know, unfortunately we can't refund any postage amounts as this is paid to the carrier.

Refunds will only be given or replacements on personalised orders if we have made an error. We ask all customers to double and even triple check before submitting an order if it is personalised.

Yes of course, we ask that you provide the font name as we have thousands to choose from.

You can send any artwork to jason@justwood.com or attach it to the messages.

Please note that it must be a black and white line drawing and free from copyright/watermarks.

If for some reason your item has not arrived in the time frame given, please drop us a message and we will do our best to investigate it for you and sort it out quickly, we understand this can be very frustrating.

Sometimes with international orders customs can have delays which is out of hands and they turn up a few days late. We can only apologise for this as we do send items as quickly as possible.

If you choose first class or express delivery from the dropdown when checking out, we aim to get your order out within 1-2 working days or as soon as possible depending on the day you order. The cost isn't just the shipping but also arranging staff members to stop other jobs and to process the first class/express orders.

To look after your personalised wooden spoon please follow the following instructions:

- Scrape off any food particles using the back of a knife or fingers.
- Rinse under warm water
- Create a cleaning solution with warm water and a small amount of mild dish soap,
- Gently dip the soft sponge or cloth into the soapy water and squeeze out any excess liquid.
- Lightly scrub the wooden spoon with the damp sponge or cloth, making sure you clean all surfaces thoroughly, including the handle and the bowl of the spoon. Give special attention to any stains or stubborn residue, applying slightly more pressure if it’s necessary, but avoid excessive scrubbing, because it can damage the wood.
- Rinse & Pat dry.