Our current production time is approx 2 weeks from the date of purchase with First Class USPS Shipping. If you need an item sooner please select Priority or Express which will have the product designed and shipped within 1 to 2 days for Express and approx 3 days for Priority.

MOTHER'S DAY 2019 ORDERS will all ship in time for Mother's Day if purchased up til MAY 1st after May 1st Please select PRIORITY OR EXPRESS for Mother's Day Delivery.

For information about international shipping please see our shop policies.

Each piece is hand stamped with a metal stamp and hammer one letter at a time. This makes an impression on each piece. The markings can go through to the back which does not allow us to stamp on the backside. We can always add an extra disc if you need more personalization. Please convo us if you prefer to add more discs.

Depending on the item you are thinking of we can possibly use a thicker material to accommodate stamping on the back for you. If this is something you may be interested in Please convo me and explain what you would like along with a link of a design you had in mind. I will reply with in 24 hours with a possible solution or upgrade to accommodate your requests.

Personalized Jewelry is NON - REFUNDABLE as it was made especially for you. Although, if there is an error made that i have caused I will immediately correct this problem and ship it out to you. Or if it is something that i have to replace for you I will send you a Pre Paid shipping label for you to mail me the item back. I will then fix the error and immediately mail back to you.

If it is NOT our error please convo me and we can figure something out together to see what i can do for you.

Sterling Silver, Copper & Brass - always tends to tarnish. Copper & Brass tend to tarnish quicker than most. This is why any design you order with a sterling disc or sterling bracelet or Copper or Brass items... will include a polish pad which I call the "miracle pad" This pad is something you want to keep for a LONG time. It will shine your sterling piece "like new" every time you use it. DONT THROW AWAY. even it is gets black, it can still work. We also sell them in our shop if you need more in the future.

To prevent further tarnishing you can always keep the item in a zip loc bag to protect from the air. Avoid showering or swimming with jewelry.

If blacking of letters lessen please convo us and we can take care of that for you.

Every Necklace will arrives beautifully Packaged in our signature gift box and Tied with Ribbon ready to give as a gift. Each necklace with Sterling and/or copper with include a small 2"x2" white polish pad. DO NOT THROW AWAY. The Polish Pad still works even when used multiple times. We also sell them in our shop.

Bangles and most bracelets as well as key chains will arrive in our ivory organza bag.

Once you add the link to your cart and go through the process of checking out... You will first select what is needed in our drop down menu. Then you will continue through check out process and You will see a NOTE TO SELLER box. That is where you will leave all information needed. Such as, stamping on discs, birthstones.

If I have any questions or concerns regarding your order I will contact you through our ETSY CONVO. If you do not hear from me than everything is ok with your order.

PLEASE contact me if there is a problem with your order! I will make every effort to correct the problem. If it is an error on our part " which can happen" we will absolutely fix it for you. If the package is in transit but not getting to you.. please let us know as this happens often but usually arrives with in a few days or a week of that time.

Imperfections are not uncommon with handmade. All of our designs are hand stamped. Expect slight variations in stamping/lettering- this is not a defect but adds character and beauty to each piece.