DELPHI ORACLE | Self Published Oracle | Greek Mythology | Choice of Print - Icarus, Psyche, Cerberus, The Fates or Pythoness

Many of my items are fulfilled by a third party, in most cases a printing facility in a different time zone. As soon as your order is submitted it is transmitted to the printer, so being able to cancel it is usually not possible. If you reach out to me quickly then there is a chance that I can stop production but that is not a guarantee. If there was a mistake please let me know and we can work together to fix it. If it is a case of buyer's remorse that is harder, but I am willing to do what I can to make the situation right. But as a general rule my listings are non-refundable and cancellations not accepted.

Because a number of my items are ordered from the printer when you place your order if your purchase needs to be stopped after it has been placed there will be a 25% restocking/cancellation fee. This also applies if an item has already been shipped - I will send you a postage paid label for you to return the item once it arrives, and you will be refunded upon reciept of the item in the original condition that it was sent to you, minus the restocking fee.

Digital downloads are non-refundable.

I am always happy when people love my work enough to want to share it with everyone that they know - but these resources take a lot of time and energy to create. For that reason I ask that people not resell, alter or redistribute them. However, if you really want to share a resource with someone that you know reach out to me and I can hook you up with an incentive to direct them to my shop.

I haven't currently started taking commissions - but if you have something that you are really looking for and that you don't see please reach out to me, and if it is something that I can do for you we can work together and set up a custom listing for you.

This question tends to come up in relation to my custom resin items. Because there are so many color combonations possible it isn't always possible to know exactly how your color choices come out. I try to keep listings updated with representations of color combonations used in the past to help with your choice.

If your item arrives defective (slight melting in the heat, etc) then I will replace the item or offer store credit to you. I unfortunately do not accept returns if you do not like the color combonation, but if you request it I can send you pictures before I ship so that you know how they look. This also allows me to have an opportunity to make changes before they ship out.

This shop operates under the umbrella of Etsy, and is therefore subject to the rules and regulations set out by the company. However, you as a buyer also have an obligation to abide by the rules of Etsy, which have been recently updated. Please be sure to take a moment to familiarize yourself with the updates here: https://www.etsy.com/legal/buyers/